I don't know if it was because it was the end of the day but these people were all the way off. I'm had my purchase rung up. I look in my bag and see that my daughter's hot dog sandwich is missing. I go back up to the counter and the young lady with glasses inquires about my order. I said I am missing my daughter's hot dog sandwich. I didn't even say it in a nasty way. She goes and asks the gentleman on the line about my hot dog. An older gentleman tells me there are no hot dogs and maybe it was not even prepared. I say that it was impossible because I let the gentleman who took my order know what I wanted upon entrance into the shop and was then asked by another guy what I wanted on it. He asks who, so I point him out. The guy says it was already put on the counter for pick up. I was only charged for my other sandwich, drinks and cake. He looks over on the counter and says that this is my sandwich and both of my sandwiches were together. I pointed to the spot where the lady (short black hair and dark skinned), who rung up my first order, got my sandwich from the counter. The gentleman who took my order also asked me to calm down. I let him know there was no need for me to calm down because I wasn't upset I was just answering their questions. So he says ok and exchanges a few words with my daughter and then another lady (light skin and tall) asks what I was buying so I said the hot dog. She then says oh that's why you haven't been rung up yet, because the hot dog is 4.95 and the minimum to use my card was $5. I said then I'll take a piece of the chocolate on chocolate cake. She then proceeds to tell me that that is what the other girl (the young lady in the glasses) was telling me. I didn't say anything but all I could think about is 1) this lady wasn't even next to the girl when she asked what I was getting rung up from the very beginning. 2) The young lady hadn't said one word about the minimum fee. I say all this to say they all need to work on their communication skills because they thought I was complaining when all I was doing was answering everyone's questions. And they were taking so long to figure out where the hot dog was on the counter. Obviously the young girl had no idea that the acronym "IHD", written on the paper that the hot dog was wrapped in, stood for Italian Hot Dog because if she did she could've just said oh here it is from the very beginning. Bunch of dunces I tell you. My daughter enjoyed her hot dog and I enjoyed my sandwich. But the service needs work ASAP!