I’ve come to this location SO MANY TIMES over the past 7 or so years since moving to Florida and like everything else, it has certainly changed. First and foremost, the food is delicious and pretty much tastes the same as it always has! For reference, I’m a working musician and this was my go-to spot for a delicious, filling, and cheap meal after a late night gig for years. Not the case anymore!
I went back this past Saturday for the first time in ages and I can’t believe how expensive it’s gotten! I paid a whopping $30 for 3 double D tacos, chips & queso, and a soda. There was hardly any meat on the tacos and the staff was rude/rushing even though there wasn’t a crowd. My order was also slightly wrong and had tomatoes even though I asked for no tomatoes - the order was audibly repeated back to me as well as to the next person in the assembly line. The tomatoes on top were no big deal, we’re only human and little slip-ups happen, all good there. I picked them off and the food was delicious as always. It just blew my mind that I used to go here every weekend, chat with the friendly staff, and get huge delicious meals for cheap. This time I felt like I got half of an incorrect order thrown at me for 4x the price.
I can’t stand complaining and I feel like a grumpy old man reminiscing about the good ol’ days. I really miss Gringos...
Read moreA regular customer now Disappointed and let down. The absolute worse experience ever. They made nearly every food item wrong. Did not get two items I ordered and paid for. A $45.+ order and only 1 of the of the 8 items (2 of which were missing) items was made right.. I tried calling to tell them what was wrong and missing with my order twice and nobody answered.. I tried taking it back to the restaurant But the the female 40y.o. +/ - night manager stopped me at the door as I was trying to return the food for correction. They still had 2 hours before closing. I began to tell her about the order and she rudely cut me off. She refused to correct the order and would not give me the food that was missing and told me to come by the next day to have the order looked at.i work in tampa & could not return until the next weekend. I could not believe how she treated me.. I was very polite and did not express my disappointment. And I was quite so. It rook a few days to add a review as I was just going to stop by the next day.. but she was there again.. I have eaten there or carried out from there at least 150 times in the last 7 years. I will miss their food and many if the employees there. Is this female Mgr new? She is a horrible representation for a...
Read moreI used to come to gringos all the time for the great tacos and great atmosphere, but this visit made me rethink my plans of coming back. It wasn’t busy at all, only two parties in front of us, but the staff was too busy paying attention to each other that they got my whole order wrong. My husband had three chicken double ds, while I had two chicken double ds with no lettuce and no sour cream. First, we get to the register and the guy can barely focus, not listening to what else we were asking for and after he finally got it right he stood there with our food on the counter by him while he talked to the line guy for like five minutes. We get our order to go and when we get home I open them to see that there was literally like five tiny cubes of tomato and no cheese on mine and both my husband and I (both ordered chicken) get home to discover that we got pork. Gringos pork sucks to begin with let alone having to pair it with a dry shell. Hopefully y’all get it back together because this used to be an...
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