For 8 people we were offered one basket with a melange of types with 4 pieces only. All were hard and cut the mouth. The rectangular wheat type were the worst. Our one bowl of the better stuff was half done when another was replaced with the most inedible kind. Bizarre. Oil and vinegar were never offered to dip and when asked for (after the 3rd bowl of bread), came both in separate 1 cup soup bowls from the buffet. Bizarre again. I normally never order chicken at a restaurant because i think its always dry. My daughter ordered chicken with her alfredo. I also ordered the half roast chicken with polenta. Both of our chickens were dry and tasteless (&$25+). The polenta and sour tomatobased vegetables (?) under my underseasoned roast chicken was confusing as well as tasteless. I had to keep adding olive oil, and some balsamic salt n pepper just to eat it the chicken. My husband said his Farmers salad was OK (it looked drowned and wilted). Others ordered alfredo which wasnt bad but definitely NOT worth 22, only for Pasta. And the server tried to push the older teenagers who have very small appetites to eat off the adult menu when the kids burger was entirely adequate (which was a good thing- decent size and plenty of fries, which were basic, but good) as well as highly encouraged the buffet. Reasons from here were as follows: you might as well get this, you get all this pasta as you like it with whatever proteins and it comes out faster". I just wanted the food to be delicious and no amt of quantity or beautiful ambiance can make up for it. All in all, this was not a good experience for dinner and i would never recommend it. Especially since there are plentiful choices nearby. There is little to no attention to detail in the service and food for the pricepoint, and for an empty Saturday night in a sold out hotel, we should have taken it as a sign, but too tired to look further after a day...
Read moreOur dining experience was terrible last night. This was the one black mark on what was other wise a beautiful stay at Portofino resort. Our server Danielle did a great job and was the only bright spot. When we walked in I noticed there was a table to the right with 4-5 adults and 4-5 children. Hard to say because the kids were running all around. There could have been more. For what ever reason, the hostess thought sitting us next to their table was a good idea. I saw where we were going and asked for a table on the other side of the room. They accommodated my request but sat the group behind us right next to them. I felt bad for this family. My kids ordered the buffet and got a plate of pasta. I ordered a bowl of soup and chicken wings. Meanwhile the 2-3 year old little girls start digging their hands in all of the bowls on the buffet. Literally sitting under it playing with the food. My kids were disgusted and left. This is also a huge health violation, which I intend to report to the Florida Dept of Health or similar agency. The other boys at the table are wrestling and bumping into the family seated next to them. The manager was more concerned about getting the tables setup for the next day and completely ignoring the insanity. My soup comes cold after what seemed like forever. They were nice enough to take that off my bill. So I payed $150 for 2 plates of noodles, a salad, a cold bowl of soup and...
Read moreA one-star rating feels generous for what was, unfortunately, a completely disappointing dining experience at Trattoria del Porto. The food was the biggest letdown. My wife's pasta was a clump of severely overcooked noodles which absorbed any hint of sauce, while the protein in my dish, additional $9 Chicken, I ordered was pink and barely touched by any flavor—a clear case of being undervalued as paying patrons. It's truly baffling how such an extreme disservice to fine dining could land on one plate. The service didn't fare much better. Our server seemed completely disinterested in our table, and when we expressed our need to leave promptly due to an unrelated family emergency, he instead stepped to the adjacent table to write their order! And the hostesses at the entrance were unwelcoming at the door, 5+ of them huddled to the one desk without any sincerity for expecting guests. The atmosphere was nothing special either; it was just a bland, unimpressive space that did little to make up for the kitchen's failings. I had high hopes for this restaurant on a date night with my wife, but Trattoria del Porto completely missed the mark on every front. Save yourself the remorse and prevent what will feel as though your money was stolen; there are plenty of other places that can actually deliver a quality Italian meal, such as a local...
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