Kate Smith Soiree cancelled on us the week before our event after multiple calls telling me not to worry the date was available and "we are on it." This bakery left me scrambling to find alternatives.
To be clear, I originally reached out a month before the event and was told on the phone that the date was available and to fill out an online form. I did that immediately. After receiving no response for a week, I called again and was told they had the form and someone should be in touch. I was explicitly told "not to worry, we have the date and are available." They stated they would "reach out soon for the details and to discuss the flavors for our tower and what we wanted on our dessert bar." After no one reached out I called again. I was told that the owner was out with the Flu but they had me "on the calendar" and we could "finalize things" when she returns. I was again told not to worry and that our event was pretty small and would be easy for them to put together. I called today and was told I had been "emailed last week to say they were unavailable--but those usually end up in spam" so go check there. The supposed email was after multiple verbal confirmations.
Additionally, I spoke with a staff member after the supposed email. That staff member (or whoever answers the phone) said the owner would be back this week and "she will go over the details or our event. " I think most people would have thought being told "you are on the calendar" "and we will finalize the details" means they are booked. Instead of owning it, the response is that we were never booked and I had been emailed promptly. That is just not what happened. A proper response would have been an apology.
I ended up finding more helpful service at the French Market. Just be careful if you use Kate Smith Soiree. Our event was for 30-40 people. Perhaps they cancelled because they had a more...
Read moreI just attended Kate’s Beginner Macaron class this past weekend. I would say the hardest thing about this class was holding back from eating all the macarons we made right away. Kate did such an amazing job teaching someone like me, who has never used a standing mixer, to making some beautiful, tasty desserts. The straightforward instructions makes me confident I can make them again, despite what people may say about how hard this dessert can be to make. Kate is personable with how she teaches and the tips that come from her experience are what make it worth coming to her class versus watching some online video. You can tell how much she cares with how she shares her love of pastry making with others. From the mimosas and tasty snacks, to even the cute boxes she provided for our finished macarons, her attention to detail is ::chefs kiss:: Even her choice with the location of the beautiful Strang Reserve and having a microphone, so everyone can hear, really shows she pays attention to how comfortable and enjoyable she wants people attending her class to feel.
I truly love when you can see the effort people put into making quality products and providing caring service. And all while making everything look good!
I highly recommend you take her next class and of course visiting her bakery! I can never leave with just one pastry. Thank you again Kate for sharing such a memorable experience. Can’t wait for the next...
Read moreKate of Kate Smith Soirée absolutely nailed the desserts at my wedding! We knew we wanted a fun, memorable dessert bar instead of a traditional setup, and she totally understood the assignment. Everything looked incredible, tasted even better, and somehow struck that perfect balance of playful and elevated. Our guests were obsessed, people are still bringing up the cookies and bars weeks later. One guest even brought brownies home to Georgia and was still raving about them days later!
One of the best parts of working with Kate was getting to do a tasting beforehand, such a fun (and delicious) perk. It made us even more excited for the big day, and helped us feel confident we were in the right hands. And the fact that she delivers and sets everything up? Incredible. It took so much pressure off, and everything looked stunning when we walked into the space.
From the start, Kate was so warm, thoughtful, and easy to work with. She was open to our ideas, offered helpful suggestions, and handled every detail with so much care. It never once felt stressful, she made the whole process feel fun and seamless, even with our budget and timeline. We’re already looking for excuses to order from her again & planning another visit to her shop in Overland Park. If you’re looking for someone who’s creative, kind, and makes a variety of desserts people will actually remember, Kate is it. So grateful we got to...
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