Hungry Howie's Pizza — Restaurant in Owosso

Edit on 9/1/23

Ordered pizza at 930 and after waiting until 1045 we called just to get an update. They were using Doordash to deliver and our order is MIA. We don't know if hungry howies still had it or the driver had picked it up. Never even asked for the name on the order. We understand they get slammed or may not have drivers, but we would've picked up our order then. We asked for a refund to which we had to speak to a manager. Manager voided our payment and then promptly hung up on us. 100% DO NOT RECOMMEND this location. Order from a small local business or use dominoes.

It's been hit or miss for us. We always do delivery so I cannot comment on atmosphere. Our orders are always correct and are delivered very quickly. But sometimes our pizza toppings come charred to the point that they taste like ash. When we called just to let them know, not even to get new food, they were combative. Wings came drizzled in sauce not even tossed in it, but I can toss them myself. Our drivers have always been awesome. Very respectful and...

Ordered online, the site said it would be ready in twenty minutes. Ended up waiting in the parking lot for an additional forty minutes. Pretty big discrepancy between twenty and sixty minutes. While I was there a woman came in to complain about her cookie being burned to ash. It looked pretty awful as she showed it around. The manager asked her why she bothered to come in if she only wanted a refund and the costumer screamed that the staff told her they didn't do refunds over the phone. It was definitely an experience. The pizza itself was okay but the price was high compared to other options in town. Especially for the quality and quantity of pizza that you get. Customer service and timeliness have a long way to go. From what I've heard, it's a good thing I didn't try to get anything the first week because that would have...

Huge thanks to the staff working tonight, especially Gary! I ordered food and paid online. I was about 20 minutes late for picking up our food. When we arrived the woman behind the counter was unable to locate the order. Gary came out and was 100% honest that we're all human and make mistakes. A lady came in said her name was Lisa and my order was accidentally handed out! Gary took care of our entire order and made it all fresh and FREE! Even got a Free 2liter and sauce for waiting. Food was amazing and service was even better! I myself work customer service and understand we're all human and make mistakes! You went above and beyond to correct the issue and quickly. Also first time trying the Ranch Pickle Pizza and the dill pickle crust! It was delicious! Keep up the great work y'all! 😁😎 Sincerely a happy pregnant woman...