OLIVE U Mediterranean Grill PGA — Restaurant in Palm Beach Gardens

I would like to address my husband's review and set the record straight about what happened yesterday. I have celiac disease, and as someone with a gluten allergy, your restaurant should be avoided. I understand that you say it's not a gluten free restaurant and few are - I am aware of that. But that's why these reviews are helpful - so people with allergies like myself know which ones to avoid. Yours should be avoided because of cross-contamination issues. I brought up with your manager yesterday how the rice containers should be switched. The one with gluten should be closer...the gluten free one farther away. That way, when the person scoops the gluten-full rice, they don't accidentally drop any into the gluten-free rice. Your manager told me that she realized this and had actually brought this issue up to you, the owner...to which you supposedly replied that this wasn't a gluten free restaurant and the containers should stay where they are. That sort of response shows me 100% that you don't care about your customers and their allergies. The ONLY acceptable response to your manager bringing that to your attention is: "good point - let's switch the containers to avoid cross-contamination." I also did not say that I hadn't gotten sick. My exact words were, "I'm only here for the winter, so I've eaten at a bunch of restaurants. I haven't been feeling great, but I can't pinpoint exactly where I've gotten sick." Also, your response back to my husband is completely unprofessional. And to threaten a lawsuit? Absurd. This is a google review. People are supposed to give their honest and candid feedback on an establishment, its food, etc. Your manager told me that she's brought the cross-contamination issue to your attention and your response was to leave everything as-is. That tells me, clearly, that you don't care about customers with allergies. It's a simple fix that you refused to make. I can't wait to see what unprofessional remarks you make to me. This is absolute lunacy.

IN RESPONSE TO YOU: I am 100% sure I have celiac, not sure where you got that. It's not unprofessional in any way to alert others with allergies to your dangerous practices. I'm sorry you don't believe me, but your manager told me multiple times that you told her you didn't care about switching the placement of the rice. Separating them and using different utensils means nothing if you are scooping one over top of the other. You must not know much about allergies, but cross-contamination is a HUGE deal to someone with a severe allergy and other customers need to see that you don't take it seriously. It's a shame that you don't care about what goes in your business. My husband was inside the entire time until the last thirty seconds when he took a phone call. I would never try to make trouble for a business without cause, so I have no reason to lie. Your employees threw you under the bus - you weren't there. I was. Also, it's "plague"...

The inconsistency in staff knowledge about allergies here is pretty bad. Some staff seemingly know what they are talking about, and then are contradicted by other staff memebers. If you have an allergy, avoid this place like the plague. My wife has celiac disease and when we advised the manager that their rice with gluten should probably be positioned on the counter closer than the rice without gluten so when someone grabs it, there is zero risk for cross contamination when they reach over two rice bowls - her response was "yeah I mentioned that to the owner and his response was 'we're not a gluten free establishment'" -- it was interesting she brought it up to the owner, and the owner really just didnt care about making a simple change to ensure his guests do not get sick via cross contamination. They offered to serve rice from another container due to the cross contation risk and they promptly pulled the same spoon out of the cross contaminated one and put into the uncontaminated container. smh... they clearly have no clue when it comes to allergies. Come to find out that although we had been previously told things were gluten free, the manager also told us that that may not have been the case due to shared prep space - where others assured us it was not an issue. -- It's a shame because this place could really easily accomodate allergies, but their lack of knowledge and owner's attitude in not wanting to accomodate those with allergens really take it out of the options for us. Manager seemed to get it - but no one else in the restaurant did - and manager advised neither...

I can’t say enough about OLIVE U Mediterranean in Palm Beach Gardens. From the moment you walk in, you’re struck by how spotless the entire restaurant is—gleaming floors, pristine tables, and a well‑organized service line that makes you feel confident about their commitment to hygiene and food safety. The build‑your‑own Mediterranean bowls are a testament to fresh, high‑quality ingredients: crisp greens, vibrant vegetables, and perfectly seasoned proteins that you can mix and match to your heart’s content. Every element tastes like it was prepared moments before you arrived, and knowing the kitchen operates with such rigor around cleanliness makes each bite even more enjoyable.

What really sets Olive U apart, though, is the staff—Chloe, Tristan, and Yeison go above and beyond to ensure your experience is seamless. They greet you with genuine warmth, guide you through the menu’s numerous options, and make thoughtful recommendations based on your tastes. Even on busy days, they maintain that same friendly attentiveness, making you feel like a valued guest rather than just another order in the queue.

This restaurant exemplifies what every fast‑casual concept should strive for: impeccable cleanliness, exceptional food quality, and top‑notch service. I never hesitate to spend my money here because I know I’m getting a healthy, delicious meal in an environment that prioritizes my well‑being. Olive U has earned my loyalty for life, and I can’t recommend them...