This review is in specifically for obtaining certificates. Once you completed the program with the school going through the program was a breeze and very helpful but once I needed to obtain my certificate of completion, this is where it went downhill I specifically Want to point out Charmaine Williams for being completely rude, putting me on hold not coming back to me and hanging up on me. From the moment upon speaking to her, you can just hear in her voice that she was not willing to help. I am a firm believer. If you do not like your job, you need to move on and not have the people who are In need of your expertise join your misery. If you are put in a position to help do that or move on, it makes no sense when I’m calling to ask somebody who job it is to help me and they are frustrated with me because they have to help it already nearly impossible to get in contact with somebody over the phone at Palm Beach for you to finally get in touch with somebody and they have a horrible attitude is just...
Read moreThis review is for ROBERT FORD of the financial aid department. I left in tears after being verbally belittled by Robert Ford today. He treats students very poorly, he is very curt, snappish and rude. When attempting to be informed of the process of how transcripts affect financial aid, Robert Ford got very aggressive with his reply, rolled his eyes at me when I asked questions and overall was very nasty with me. I at no time raised my voice or presented anger. Robert however was nothing but seemingly frustrated from the very beginning with our interactions and me asking questions. I would strongly consider highering someone younger with more time, CARE and effort to put towards those that are spending their time and money to go to your institute. We don't pay the prices we pay for classes to be spoken to and treated as poorly as I was spoken to and treated by ROBERT FORD of the financial...
Read moreI was thinking of applying to this school but after the experience with the admissions office I changed my mind. They were extremely rude/unhelpful from the first interaction. It immediately made me reconsider my options. It felt like they wanted to push me to anyone else rather than actually help. Instead of answering my questions they argued with me. Telling me I didn’t know what I was talking about. Rather than explaining anything or giving any sort of info. I understand admissions deals with lots of students. But if they hope to get new students they should be mindful of how...
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