Super friendly, patient, and accommodating. I was interested in purchasing living room furniture so initially I called the business to ask questions about one of the brands I was looking at. I spoke to the store manager, Makayla, who thoroughly answered all of my questions and was very pleasant. I decided to come into the store the next day and met Makayla in person but she was busy with something so she left me in very efficient hands with Heidy. Heidy was very patient with me and showed me the manual operating couches as well as the power manual ones. Because I'm very picky, I kept going back and forth but she never was impatient with me and I felt very comfortable talking to her. I asked for a price quote on the furniture and she provided the information. I wound up coming back the next day and purchasing the furniture. The process was not stressful at all, and I feel confident with the decision I made. Thank you both McKayla and Heidy. Your professionalism speaks volumes. I will be sure to come back to your store the next time I...
Read moreVirginia - if we could convince you to visit Ontario and help us find furniture from La-A-Boy for our home there, we'd do it in a minute :) Thank you for all your extensive help in not only designing our living and dining room in Florida but also managing several of our needs at once in such a seamless fashion.
When we first spoke on the phone in October from our home in Ontario, you helped us secure the first of what would be several purchases from your store (though we didn't know it at the time!)
We are thrilled with the look and feel of our home here down south, and are anxious to begin sharing it with our family and friends when they visit.
Your eye for detail and ability to fix one issue that went awry was terrific and easily managed. We are grateful for your assistance and professionalism.
Ryan, thank YOU for your help on the business side of matters and keeping us in the loop surrounding the timing of our deliveries.
Good value, good service, great product, great sales acumen and VERY happy customers.
Thank...
Read moreI'm so happy with my experience! I originally went to purchase this particular recliner from Rooms to Go because I have a credit card there. But it would not be delivered for 3 months. It also was on sale. So I opted to call a La-Z-Boy dealer close by. I spoke with Izaya, told him the Joshua model I was interested in. We discussed my husband's height and what he needed it for plus the features. It was truly the perfect one alongside matching our couch perfectly. He knew exactly which one and said they had one in stock at the store. He and his manager price matched Rooms to Go and got the recliner to our house in 3 days. I paid a delivery fee, warranty, and set up construction fee. My in laws are watching our house. We came out just under $1000. We are currently in Miami at the hospital and with all the set up in advance before we come home is so helpful! I highly recommend going straight through a direct dealer. They are so knowledgeable, communicate well and get the product to...
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