I had a fantastic experience working with Stephanie during my recent visit. Stephanie was incredibly knowledgeable about the pieces I was interested in, and her passion for jewelry really showed. She took the time to understand what I was looking for, offered thoughtful suggestions, and never made me feel rushed or pressured.
What really stood out was her attention to detail and genuine interest in helping me find something perfect. Her professionalism, patience, and warm personality made the entire experience enjoyable and stress-free. Thanks to Stephanie, I walked away with two beautiful pieces I absolutely love.
I also want to give a big compliment to the entire team at the Palm Beach location. Everyone I interacted with was friendly, attentive, and professional, creating a warm and welcoming atmosphere. It’s clear they take pride in their work and truly care about their clients.
I highly recommend asking for Stephanie if you’re shopping for jewelry—she truly goes above and beyond to get you what you’re looking for at a...
Read moreDiamond Direct in Palm Beach Gardens is the place to be! I want to start out but saying my husband and have been to various locations over the years for my engagement and wedding bands but this location takes the cake for one reason only. THE STAFF IS AMAZING. Specifically, we had the privilege of working with Elena, who turned out to be so knowledgeable and sweet. Through multiple appointments and hours she helped me design my dream ring with so much patience and passion. You can tell she is someone who loves her job and loves to see smiles on her clients face. My favorite part of the experience was never once did I feel “pressured” into my decision. Walking into a diamond store can be nerve wracking but not with Elena, she made sure you felt like you were the main priority. 10/10 recommend this location and Elena as your sale associate. We also wanted to thank Adi for coming over and assisting us to just give us more insight and facts about our purchases. This is the place to...
Read moreStephanie was extremely patient with me through this process. Diamond direct employees and building location was both great and professional. I enjoyed a bottle of champagne with my fiancé after popping the question in Hawaii! I spent roughly 1-2 months in and out trying to deliberate what I wanted and Steph was patient through it all and got me a great deal. I am very happy with the ring I bought & this process was easy with steph. I asked her and the entire team to act like they did not know me so i could “window” shop with my gf to make sure she knew what she wanted. Got her to give me the ideas again to ensure i knew what she wanted even though i acted like i forgot all about the info from years past. We have been together for 5 years & i wanted to make sure this was what she wanted while also being somewhat of a surprise. It worked well & steph is to thank!
Lab Diamond Yellow Gold
Simple, timeless, classic, unique, big, and beautiful! Just what my gf—fiance asked...
Read more