Cold Stone Creamery — Restaurant in Palm Desert

Went there 6 August and I was waiting behind a lady getting her order. When the finished helping her they all went to the back cpunter to hang out. After 10 minutes(Yes 10 min) I flagged on person down for help and he came over and cleaned the counter pushed some other things around no eye contact at all finally asking if I needed help. I just shook my head and left. There was absolutely no supervision there whatsoever for all these kids "working" there. I took my daughter to Mangoes and was greeted and helped fast and friendly. This issue needs to be addressed. Have a supervisor on duty or one that takes pride in having a job. I was not happy at all. The worst customer...

I didn’t have a good experience here. They took so long to serve the customers. When I ask for a milkshake they said we’re not doing milkshakes. When I asked why, they didn’t do a good job explaining. For some reason, they’re serving ice cream but not milkshake. So I ordered the ice cream instead but it did not taste good. This is my first and last time here...

I went here for my birthday and it was amazing! I got to pick anything I wanted to put in my ice cream and it was free because I was a member. There ingredients are excellent and they have many options to choose from. I will definitely come back often. I brought my grandmother here and she thought there ice cream was excellent and it is her...