Subway — Restaurant in Palmer

Palmer location had some horrible cucumbers on my sandwich. March 2022I asked for a refund of cash money & they said they only give them out cash in Wasilla. I live in Palmer. Round trip is 18 miles with fuel prices almost $5 per gallon especially for my truck. I will never go to the Subway in Palmer again. I gave them cash money and they can't return it. Does not sound like a good business to me especially when my my sandwich was unedible. Spur Road Talkeetna location are the best Subway in the state. Will never eat at Palmer location again. Out 12$. Cost that much to drive to Wasilla. Very unhappy with Palmer location. Do not eat there. Brother law visited August 2021 the 1# worst location he has ever seen for a Subway. 🤮 He is from Seattle. Manager was a joke. She would not even speak to me directly on the phone. Had an employee relay our phone conversation. Manager could not take the time to talk to a customer?? What does that tell you. I emailed a central office in Connecticut to file a complaint. Never got a response. I will keep trying to file...

4.12.22 Two young males 1. working the bread/start & the finish/cashier. There was a woman whom I believe was the ingredients part of the line, also I believe manager of "The two males" (Ttm) I'm asking the first guy questions about any buy one get ones or weekly promotions, monthly?? Then I asked about the meatball. How many meatballs, how many for extra meat? He didn't know & expected that I would order anyway. He goes to the back, talking all the way back. The woman came out, told me the prices: Basically a foot long meatball sub, extra meat & two cookies was $15 even. THEN they had to add the drink & fries, another $4=$19 and then because the Coke spot had Dr. Pepper hooked up to it. 😳 I ended up walking out without my chips! If I don't get them picked up by 4PM tomorrow, then I lose them. I know prices are higher but come on $19 sandwich chips, Coke? (Sm...

During my visit for sandwiches, I was going to use a gift card (a reloadable/non-expiring card) saw a sign that said gift cards aren’t accepted anymore. I asked if mine was still good. Matt the supervisor said yes, and we proceeded to order sandwiches. Get to the register, card is declined and Matt then says “oh yeah, those are no good now” and after I asked him why he wouldn’t take it after he just told us that it was fine…his response was “I don’t know and I’m off the clock now so I can’t help you.” Worst possible customer service by a supervisor. The sandwich maker was very nice and apologetic, that’s why I left 2 stars instead of 0. Subway in Palmer needs to step up their customer service skills and get a manager or supervisor that...