Cinnabon — Restaurant in Paradise

Just got a classic roll this morning on my way to Dallas. Roll was cold and dry but I wasn't going to take it back. I went back and asked for some icing for my dry roll (mind you I just left 2 minutes before and the airport is empty). Foreign lady told me 79 cents for some icing or bring it back for a new one which is probably just as dry. Roll was 6.99 plus tax. I told her I won't bring it back but I'll write a review for them. She laughed so they earned this one star rating. There is a reason the ratings at this location are low. Wait until you go to another airport or just leave Cinnabon alone completely. They used to be gooey with the cinnamon and icing like 12 years ago. I promise you it isn't like...

Im actually really sad. I adore Cinnabon, and I was really excited hours before it opened while I waited for my flight.

The person who took my order was pretty nasty and gave me attitude despite me trying to be polite. The (classic) roll itself was bad. Brittle around the edges, lukewarm at best, and honestly flavorless. I think especially for the airport pricing, this was upsetting.

Normally I never write bad reviews, but pairing the service with the product, I feel frustrated and let down. Cinnabon has been my favorite treat since I was a kid, and I was really looking forward to this...

I have eaten a million of these but these were the worst ever. I bought 2 and she handed me them from under the counter? really quickly. i said i want them hot. She was nice and got 2 different ones but not out of the tray from the display but from somewhere else. i wasn’t watching because i was tapping my card. anyway i paid 15.00 and these were hot but the dough was breaking apart and dry like, i couldn’t eat them. I just left. no sense in complaining to employees that gave me garbage to begin with. i hope the franchisor sees this because i never had buns given to me from a...