Hello, Today I went to the Paris, Texas location to have dinner with a friend. I ordered a super catch with a baked potato and a salad. When the meal came there was no baked potato or coleslaw and I had fries. I told the young lady that brought the food that I had ordered a baked potato and not fries. She said ok she would let them know. So some time past. She then returned and told me since it was no showing on the receipt that I would have to pay the difference. That was when I asked to speak to the manager on duty. Theresa came to the table after the first young lady came back and told us she was busy and she would be out. Keep in mind my meal is getting cold and I am getting more and more disappointed in the restaurant. Its more the point of customer care here than anything else. Finally she came out and told me I would have to pay the difference. She did not seam a bit concerned that I was upset with what happened at this point or how much time had pasted. I told her never mind that it would be my last time in to dine here. I told her thank you and she walked off. The thing that really rubbed me the wrong way was her sending a bake potato out to me shortly after she got back to the kitchen. I told the lady that brought it out to the table just take it back it was too late now my meal was cold. My friend ate a couple of pieces of his meal and I ate one of mine then we left. Basically a wasted $31.77. It ruined what I thought was going to be a very nice meal since we had not been there in a long time because its hard to catch the lobby open to dine in. So in closing I hope this lets someone know that A little over a buck is not worth loosing a customer when the employee at the register made...
Read moreThe wife and I got a gift card from the children tired of things to eat at home we decided to go get David Beards catfish with our gift card. After going threw drive threw and bringing our selection home we opened up our order only to find for the second time this year we were cut short our potatoes. Picking up the telephone I called and asked a gentleman who answered ..Are you out of potatoes? His answer..Let me see. Then said,No we have them. Explaining to him we weren't given any and this was twice it had happened he gave the telephone to another person. A woman who I told the story to a second time. In a kind of stearn tone I was told just come back and we will give you some. I told her I live in Reno would you like to bring some out here? Knowing this was not going to happen she said in a smirk We don't deliver. Well I knew that,but would sure liked to have had an apology after driving about 7 mile there & 7 back just to find my order not complete. But I guess they don't teach these snobs any courtesy any more or how to react to customers. December 24/ 22 very...
Read moreMany “Country Dinners” & “Seafood-n-Catfish” combos. Ordered Catfish & Shrimp combo (w/baked potato, pinto beans, salad, & drink for $11.⁵⁶). Catfish was Oh-so crisp-n-flakey. Breaded crust was perfectly browned. Neither shrimp nor catfish tasted “fishy.” Dining area & bathrooms were clean. No WiFi. Many parents brought their kids. It's nothing fancy; casual, laid-back & lots of good conversation. 🐠 When waitstaff take your order, they often yell it back to the kitchen staff. When your food's prepared another wait-person yells your order # out across the restaurant. Adds to the loud, enjoyable atmosphere & makes you pull your receipt out to re-check the # so they only have to call once. 🐟 The parking lot & front entrance are welcoming. Steady stream of people waiting to order or for food, and even more seated - eating - that's Ɔatfish ꓘing. 🎣 There are booths around the perimeter walls and tables in the center of the dining area. The walls are chock-full of fishing paraphernalia & signs. Theme oriented w/ fun stuff to look at. I enjoyed eating here. Worth coming...
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