KFC — Restaurant in Pasadena

Just wanted to give the ladies a huge thanks today..literally about 30 minutes ago! So I ordered the 11 piece wings right!? And I ask the I must say the beautiful lady who took my order lol. I asked her could she do half and half! Not thinking at that particular moment 11 is a number that doesn't divide equally!! 🤣.. but what stood out the most importantly is she went the extra mile to go speak with her coworker in the kitchen and they were talking softly but I could see the smirks and felt their positive energy!! All aside..my point is there is still amazing people who do things from the heart naturally and they...

If there were a negative star rating I would have rated it -2+ Went to drive through to pick up dinner, no problem ordering, get to window and am told the Dr Pepper is watered down (ok, I'm thinking I'll wait for my drink - what's dinner without Dr Pepper? !) I'm informed it takes too long to change and I need to pick another drink - extremely disappointed my second is root beer - "no mam, we don't have root beer ". I'm really settling here ! Get home - don't have my complete order! My husband is hungry, had a difficult day and now not only does he not have the drink he wanted - no dinner! Why didn't I go to...

This location is very consistent at getting your order wrong. More often than not the person taking orders in the drive thru is also prepping the food. Then they run over and key in the order after they make it. I’ve seen it with my own eyes too many times. When you get to the window make sure to have them repeat the order to you because if you have any special requests they will NOT them applied. They rarely get it right and changes are made to our order more times than not. We’ve just moved on to a different location because the longer drive is worth getting what...