Checkers — Restaurant in Paterson

I was very surprised with the customer service at this location I forgot the lady's name but she was very understanding upon speaking to her and she even thanked me and told me to have a nice day with shocked me cuz nice people like that aren't around that much anymore. I wish I remembered her name but I would like to say that she is the reason I went back for a second time and did a big order for my company I spent about $300 at that location just because of the good customer service I had. Now when it comes to the food yes it's greasy yes it's fattening and yes that's what I wanted it was great it was delicious it was off the hook. Definitely recommend this place to people that are looking for a better meal than boring McDonald's Wendy's and Popeyes. You should definitely check this place out if you are looking to cheat. I definitely gave this place five stars because of my experience and this is...

Horrible service, rude employees who always seem to have an attitude when someone comes in. Not all of them, just most. I've had many people complain about this specific location because of the disrespectful employees. Last time I was in there, they were playing very loud trap music and the woman taking my order was getting angry at me because she couldn't hear me over the booming music in the background.

In another instance, an employee got my order wrong. I came back with my receipt and politely asked for a replacement with the correct order and she gave me this mean mug and asked me "What do you want me to do with this?" ..did you have your ears plugged when your manager was explaining your job to you or what??? Unreal.

Food is pretty alright so if anything I'd recommend just going to a different location if you're not too big on workers getting angry at you because they...

Checkers has become one of more disappointing food franchises around. The food quality has decidedly diminished, while the prices continue to rise rapidly. While this particular Checkers has added a nice touch outdoor table seating area, it sadly is used (rather overused) more by vagrants than actual customers. The food, particularly their signature big burger The Big Buford, has gone way downhill, devolving from what used to be a big and tasty burger to an almost inedible slopfest of toppings on an undercooked slab of beef. The fries were at least palatable, but there isn't much to recommend here. There also seems to be a decided favoritism towards the drive thru customer rather than the walk up window ones as an inordinate wait will ensue for the walk ups All in all, it's just a reflection of the area it's in, a deteriorated shadow of what...