I've never written an online review but maybe Wendys management can avoid having other senior citizens be treated as we were on Monday, July, 9th at 1:00 at the drive-through window. I put in my order then pulled up to the window. I told the young lady that I wadn't asking for anything this time but in the future asked if they had any type of senior discount. She said quickly what I thought was "free coffee" then turned her back and walked away. When she came back I asked, "We get a free coffee?" She looked at me and said, "You can't just come and get free coffee. You have to buy something." I told her I didn't plan to do that, I just wanted to know if they had a discount and what it was. She handed the food to me and rolled her eyes. She was so rude and demeaning to us.....hopefully other "older folks" won't be treated like this at the...
Read moreUsually Wendy's™ in Payson is never a good experience for me and I have been living in this town for 14 years. The first 10 years I can't remember so no comment there, but the last 4 were about 2 stars. Good food, mediocre or bad service, and they always, always seemed to mess up my order in some way. Much like the Sonic Drive-In™ here did. But after about 4 or so months of avoiding Wendy's™ I went in today because I had some coupons to burn. Well, service was great and employees had an amazing attitude. I got the food very quick and there was no problem with my order in any way. Glad things are looking up for Wendy's™ in Payson, because the food has always been good. The problem was...
Read moreLast Saturday we came trough the drive-thru at 9:15. 1:45 before they closed and the refused to service us my my truck had a dirt bike hitch with a dirt bike on it. They didn't tell us they just let us site there for five minutes and said they couldn't service with that trailer hooked to our truck. It was not trailer. It sticks out less then three feet off the rear of my Ford Dulley. I have been through here a few times in the day with no issues. We were the only ones in line and no one behind up. We fill they just want to shut down early that evening because construction was going on right out side there building. There is a reason when many Wendy's are shutting down and...
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