Subway — Restaurant in Pearland

Thank u to the gentleman that posted a review about the encounter it encouraged me to post even though I was kind of afraid to do it because of their threat but they r Rude ugly bad manager and employee I will never go again wish they had the owners name and number to let them know edelayda and her manager are the worst offensive people they need better management I already posted a review but years ago I posted this one which shows how long I've been going there, but I decided to change it so everyone knows these persons r bad the manager even took her cap off so I wouldn't see her name but no difference it was August 28th at 12:49 p.m hopefully the owner will see this she threatened me and was talking ugly to me refusing to use the bread I wanted when she hadn't even started the order and wouldn't put veggies on the side because according to her noone does that anyway she told the enedelia lady to cancel my order made faces and said things a long with the enedelia lady and that she was going to call the police because I was asking for her name and that I was taking her pictures which I should have and I should have called the police in front of restaurant full of people all this happened it was embarrassing and I was sad to think an employee could b so rude it wasn't even a big deal every Subway let's u pick the...

Went to subway to get my son a sandwich while he was at work. Went to this location bc I visited the location on the other side of 288 and the only veggies they had were onions, bell peppers, jalapeños, and banana peppers. When I arrived, the line was about out the door. The problem...only 1 person working. Apparently, this young man had been employed there for 3 days and his coworkers left. He was very patient and did not let the stress get to him, very professional. He called his manager who showed up about 45 minutes later. By this time, everyone before me had left and it was finally my turn. You could tell the manager was irritated. I suggested he should work on the online orders for the people that were there waiting (I know, I should have minded my own business but after 45 minutes I was invested). He told me not to worry about his store and to worry about my food only. We had words and then he told me he had to come in on his day off. There it is...if you don’t want to work on your day off then don’t own a restaurant and definitely don’t yell (and I do mean YELL) at your customers. You don’t have to worry about me ever coming back and I hope for that young mans sake, he quits. Now I know why he was there alone. All of your other employees finally got sick of you. People don’t leave a company...they...

Today I witnessed the most disgusting human action I have ever seen. The manager and Edelayda were so rude to a disabled, elderly woman today. The manager and staff were extremely disrespectful, mean, rude and just nasty.

This poor lady comes here all the time and just sits and enjoys her sandwich. The woman simply asked if she could have her veggies on the side and the manager said “NO WE DONT DO THAT HERE AND IM NOT REDOING ANYTHING!!!!” The poor lady was speechless and told the manager, please, and the manager said NO IM NOT MAKING A NEW SANDWICH JUST TO PUT EVERYTHING ON THE SIDE! It was heartbreaking. The woman probably wanted to take her sandwich home and eat it for later and didn’t want it all soiled. This truly broke my heart. These women need to apologize to this lady. I’ve already submitted the video I captured to Fox Houston, the police, Good morning Houston and all social media platforms.

This was unacceptable!!! You all should be ashamed of yourselves. This is a private owned store and not affiliated with chain but the person who owns this place, whom I have their information, and the main chain WILL be held responsible and accountable!!.

You DONOT treat our elderly disabled women like that. You don’t treat ANY...