JERSEYS Wings Sports Bar & Grill Pembroke Pines — Restaurant in Pembroke Pines

I have lived in Pembroke Pines since 1993, originally from Miami. Jersey's has been a place I have come for years, when I coached baseball years ago at Pembroke Lakes I would occasionally bring the team and I have come over multiple times over the years and have always enjoyed the food and wings. The last two times I have gone have been in the past year, I have noticed a big decline in food flavor and service. I tried again on Tuesday, 5/10 at around 8pm. I was concerned because the Heat was playing their 5th Play off Game that it might be packed but it was not...the bar was busy but there were tables available so I sat down. After waiting 15 minutes and seeing there were no servers, just 1 person serving the bar patrons and coming out to work the tables. Obviously they were not staffed properly or all servers were on break at the same time except the 1. What finally got me to get up and leave is the table I sat at seemed to have been wiped down with an oily rag. I wiped the table with napkins, which I had to pull from another table because my table's napkins were empty and after I wiped, you can see the oil on the napkin. Like when you wipe up after an oily spill on your countertops. It was disgusting. I really hope it was just an off night and that improvements are made but it was disappointing because Jersey's has been a big part of my family's life over the years. Hope if I decide to go again, it is better. The last 2 times have been pretty...

Very sad when you've been a customer here for 18 years and you've seen what Jerseys Bar and Grill has become. To say the service is poor is an understatement, wait staff is no longer friendly and welcoming but visibly does the bare minimum to collect a tip and get you on your way. To say that jerseys now cuts corners is also being kind, as they haven't just cut corners, they broke off a whole side of the square. Food portions are now heavily reduced, a small handful of curly fries now passes for a "full basket", when they forget an entree because your server doesn't want to write anything down, you end up with a cold, partially cooked, rushed hot dog that's served to you an hour later after it sits on the kitchen counter for a while, while your waitress talks to her friends sitting at a near by table.

No apologies for the cold, hastily prepared food, no accountability, no explaination, just "oh ok" from our server and not a single word from a manager or supervisor.

After almost two decades, I can honestly say Jerseys Bar and Grill is no longer...

Back in 2016-2020 I would frequently attend Jerseys for lunch. It was great, and the weekday wing special was awesome. I moved jobs but missed the wings - since then I’ve only experienced disappointment with the service. I waited 15 minutes at a table with no greeting, menu or drink order taken. I left and went to JTs down the street.

Today same idea, only I was greeted quickly but very slow and inattentive service from an over worked bartender servicing the whole restaurant.

Nachos came without Jalepenos - a simple mistake that could’ve been remedied with a quick check in.

Second mishap is cold waffle fries and semi warm chicken wings. Asking for a refill of water was seemingly forgotten and after 5 minutes of no return in sight I had to approach the bar as I had no drink with my meal. After food was dropped off no follow up, and nothing in regard to the check.

I will mark this one...