TGI Fridays — Restaurant in Pembroke Pines

I honestly do not know where to begin.

I grew up close to this location near the football stadium so I always visited this location.

I moved away from the area some time ago and since I was in the neighborhood I decided to have dinner with some friends and colleagues at this location.

This location for sometime now has been in dire need of remodeling / restoration but that’s okay as the food and service has always been decent.

As we sat there waiting for our food a white gentlemen with visible tattoos all over his arms came out of nowhere greeting employees in the most disgusting manner I’ve ever witnessed anywhere.

He would greet people constantly using the “ N “ word. “ hey n*gger what’s up “ to be exact, as well as “ yo dog or homie.

I found his behavior inappropriate and appalling that he’d speak in such a manner in the middle of the dining area.

I was shocked to find out that this man is the actual general manager of this location.

First and foremost judging my his appearance and work attire you wouldn’t imagine him being even an employee, dressed like any other patron.

We found out he was the GM through our server as he noticed our faces as we shook our heads staring at the man. The poor server had to apologize for the general managers actions as if he had done something wrong himself.

I will not mention the servers name in order to protect him but he basically told us that few employees like him, especially the black employees as he thinks he is black.

They just tolerate him is what we were told.

Apparently he dates black women which is absolutely fine and naturally he couldn’t be racist.

But as an African American myself I find using the “ N “ word even amongst my own friends and people is uncalled for and unnecessary, especially in a public setting.

The table next to us heard our conversation with the server and they too weren’t happy at what they heard, in fact if it were not for us calming one gentleman down who was clearly on the “ hood side “ something bad would of escalated quickly.

You could actually hear the general manager speaking from inside the kitchen area saying “ yo n*gger let’s go “ or something of that nature , which is when we decided to leave as you could see other diners getting upset and we didn’t want to be there in case something bad happened.

Needless to say I and my friends will never step foot at that location while that vile individual is still there and we will make it a point to let the community know of what’s going on there.

Unfortunately I cannot rate our experience any higher as the waiter did an exceptional job with not only our table but with the other tables whom were also...

For a place that wasn't that busy. We had to wait to get a seat because there was nobody front there was patrons at the bar no bartender there is patrons at tables no waitresses moving around after a few minutes one waitress came out the back and then had to tell the hostess who came up and didn't greet us was wearing a mask which is fine I support that. If that's what she chooses to do but could not hear her couldn't hear anything she said. The music was way too loud you couldn't even talk to the people at your table without having to talk louder than a normal voice. I kept having to lean into the table there with my daughter was saying. Seem like we were more in a nightclub then we were at a restaurant for lunch. And we can see the hostess sitting in front of us two tables away the very first table when you walk in and go to the left of the door she's sitting there kind of dancing in her seat to the music and just basically not doing anything. And then when you have new customers come in that's when she chooses to refill the straws at one of the stations. I would say instead of dancing in a seat in front of customers you know other things that could be done but then again that's me.

Our waitress was wonderful she was on point do anything is is I wish you would have taken like the empty cups when she brought us refills of unsweet tea and water. But I really didn't matter too much. like I said a place that isn't that busy 2 patrons at the bar and 2 other tables, whom were already eating. I don't know why it took over 15 minutes for the order to come out. A medium rare loaded fries cheeseburger which was overcooked at you could taste the grill on it. Everything else is deep fried. I guess the cook is like the hostess always on break. I do appreciate the waitress being honest with me when I asked about the onion rings. I asked her was I going to be disappointed with the quantity of onion rings? If I upgraded to onion rings instead of french fries and she told me probably. Which I can appreciate that. If I'm going to upgrade to something else, I need to be impressed. Especially if'n I'm giving you more money.

Just very disappointed and everything except for the waitress. If it wasn't for her being polite smiling and doing her job to probably how she was trained they wouldn't be getting the two stars they got. I think the waitress probably could use more training and do a little more but I guess nowadays the bar is set below bare minimum when we...

Tried this place last night after two years of not visiting! Should NOT have gone back! The restaurant was just dirty, spills on the floor, debris on the benches, many tables waiting to be cleaned. The place was not that busy, maybe four other families inside when we got there. The food took FOREVER (one hour!) for it to come out but at least it was correct and tasted good. This is the kicker, we were a family of 6, I was there with my daughter and four grandchildren. Just as the food started coming to the table, all of a sudden this loud club type music starting booming! It was 8:00 PM on a Sunday night. My 3 month grandson who had been sleeping was startled awake and started crying. Now my daughter was forced to deal with a crying baby while trying to eat her dinner. I asked the server if he could have them turn the music down and he looked at me like I was crazy! He said, "it's the DJ" and walked away. WHY?! We are at a restaurant for dinner, not a club. There was no dance floor. The music was so loud it was no difficult to hear each other across the table. We ate quickly and left! On the way, I looked everywhere, there were no signs or advertisements warning people that this was DJ night. WE WILL NEVER GO BACK HERE AGAIN! BTW, thought it was funny that we all tried scanning the QR code they give you at the table to write a survey/review but the link did not work!

Old review from two years ago - ordered Mozzarella cheese sticks appetizer and half of them were empty! No cheese, just breading. They did take them off our bill but I had to tell manager as our server did not seem concerned. I received the wrong side with my meal but correct one was brought out pretty quickly. Then when we were done our server had disappeared and we had to ask Manager for our check. As the Manager was bringing it to the table the server came up behind her to find out if we wanted our check yet. I put my credit card in the jacket immediately and set it on the edge of the table and the server walked past it three times. I finally got tired of waiting and paid her cash leaving it on the table. I usually tip well,...