Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Pendleton

I’ve lived here longer than most of your employees have been alive.

It’s only been 2 years since I’ve been a customer here. I have always had access to an oven up until July of 2023.

My family used to go here, my siblings, my parents, and my friends. I still have plenty of friends and some family who have gone here. Most have moved away and still go to other papa murphy’s locations. This store has always been clean when I’ve gone in and I’ve never been disrespected by employees in my entire life at this store.

Recently it’s changed a bit and I think people have the wrong mindset. Professionalism is important. No matter what happens. People shouldn’t get treated differently just because your day wasn’t the best or something happened. It’s work. We leave personal issues behind and we do our jobs. We shouldn’t be starting drama or talking about issues that happened with others at all. It’s gossip and it’s actually not legal when done in specific ways, butwhat you need to understand, you need to put your problems aside. Don’t act like you know who I am or where I’ve been. My family and I have been customers of this store for as long as I can remember. I’ve lived here basically since I was born and I’ve only spent about a year away from Pendleton.I’ve got training you wish you had and if that bothers you then it’s not my problem. You can be respectful and treat others as normal. Change of behavior is a form of retaliation. Showing visual frustration towards others after an issue is a failure to hold yourself accountable without causing issues. Remember, the more you react the bigger the issue it causes.Being calm and giving the least response is always the best option.A couple immature people won’t affect how I see this store as a whole because the crappy behavior doesn’t affect the way the store and food are kept or handled. It definitely affects the atmosphere and the mood. It’s sad when integrity seems to be swept beneath the rug though. It’s easy to make reports as an outsider if you’re a mandatory reporter too. People should be getting treated with just as much respect as anyone else.We are all human. I’d expect people to be truthful for the sake of my business and its employees.No one wants employees who tend to get worse after a talk to improve behaviors. They want employees with a positive and focused mindset. You should be able to be a calm person in any situation. You should be able to show respect no matter who you talk to. Leaders lead by example. Leaders are positive role models. Almost every experience in this store has been positive. Walking in to get pizzas, positive. The employees always try to be as nice as possible. It still doesn’t excuse issues behind closed doors. It causes chaos and makes employees stay for the short while they need. Happy employees tend to stay at jobs they love. Typically if you have a large turn over then there’s something causing issues. One thing I’ve learned at more than one profession is that there’s always some type of cause for every reaction. Even with this review, there’s a cause and effect. Right? This was the effect. Sadly it’s a chain. People will keep reacting to problems rather than letting them go. Causes problems to bounce around rather than resolving. To resolve it, someone needs to do the right thing. Someone needs to make a positive step in the right direction. There’s nothing offensive, nothing personal, nothing wrong with this review because this is advice I’ve gathered from people all over who have strong professional backgrounds. You’ll go further if you learn how to take advice a little better and a little earlier. People speak up, people say things, and I only made this review because chances were given and chances got ignored. If you didn’t try to better a situation the first 10 times it happened, it won’t change now. Once you learn you can get away with it, you’ve learned there’s no real consequence for a bad behavior and that’s the problem with a lot of people and places. Then integrity flys out the door right behind it. Do not lie...

I ordered 9 lrg pizzas online spending almost $80. Drove 20 minutes from my house to pick them up they weren’t done yet, I paid and waited. They were wrapping them up and I asked them not to include all the papers I have to throw away more garbage that way. She counted them twice and only counted 8. She went down the line asking if I had more and she told me that I had them all. So i figured she had just miss counted. Well I get home and start cooking them, come to find out I only received 8 pizzas missing the sausage pizza. So I call and asked to please hold. When she answered and I told her what had happened she said “ya you walked off and left one.” As to where my response is “No, I didn’t just walk off and leave anything, you told me they were all there.” She says “Yeah sorry you can come back in and grab it.” I tell her “That’s 20 minutes away.” As to where she responds “yeah sorry.” Seriously if you can’t do the job or at least have better customer service skills than trying to blame the customer then maybe you need to find a job that doesn’t deal...

I arrived at 5 min till closing. I sat in the lobby for a minute with no employees up front and when one showed up, she said, " We close in four minutes." I said, "Yeah, okay. Can't I still order a pizza?" She said, " No, we close in four minutes." Never have I been refused service while a business was open. Poor choice made by employee. I know of at least two customers monies (there was another lady in the lobby as well wanting to order pizza)that the employees chose to turn away. I'm NOT Impressed at all. As it appeared, there was still lots of clean up needing to be done and making two pizzas wouldn't of added to any extra work the workers would of been doing anyways. Not impressed and greatly disappointed . New to the area and was looking forward to the Tuesday deal. Thanks for nothing. Guess Papa Murphys isn't really...