LongHorn Steakhouse — Restaurant in Penn Township

This was my first time at Longhorn, and probably my last. Although the food was good, the management was terrible (bald guy with glasses at host stand). We put our name on the wait list as a party of two and was told it’d be 40 minutes. After 45 minutes we asked him where we were on the wait list. He stated smartly that it had “actually been 42 minutes not 45” and that we still need to wait for three more parties to get sat. 15 minutes later he finally sits us at a high top near the bar. A party not even on the waitlist sits at the table beside and gets served as we did. We asked our server why they didn’t have to wait an hour for the same table we had to wait for and the server explains that the group of tables we were sitting at near the bar were “first come first serve” and nobody has to wait for these tables. I was mad that the bald guy at the host stand made us wait for these tables and that someone who just walked in could sit at so I went and explained my frustration to him. He then yelled across the restaurant from the host stand to a server and said “I’m sitting a table there.. well you already took their order so whatever.” The table beside us was confused as were we. Did not seem organized what so ever. Then a customer waiting for a table went up to the table that sat themselves and started an argument. The table that sat themselves did nothing wrong as the server explained it was first come first serve as I believe those tables usually are, but it seems the bald guy at the host stand failed to communicate that he was sitting tables there and the whole thing was a mess. So many problems that could’ve been avoided but it seemed like the dude at the host stand was either new at his job or didn’t know how to manage a...

Been to Longhorn on many occasions because they are always consistent! We were seated quickly even during the dinner rush. So far I have never had a bad meal here. (knock on wood). I ordered the filet mignon, salad, and mac and cheese. Love that smokey bacon flavor in the mac & cheese. For an appetizer I had the cheesy mushrooms. Oh my God they are to die for! (If you like mushrooms). I was trying not to ruin my appetite for my main course but I just couldn't stop eating those mushrooms along with the spinach dip my wife ordered. I'm not much on creamy dishes but this dip with that crispy bread was undeniably a taste sensation. I'm a fan! My filet was EXCELLENT! Medium rare to perfection. Barely needed to chew it! Melt in your mouth delish! No need for A1 sauce to dress it up. My wife ordered chicken tenders and it's hard for me to get excited about chicken tenders. I mean it's just chicken right? Nope! The best chicken tenders I've ever had! The waitress (Mariah, who was excellent) told us that they bread and season it themselves as oppose to frozen chicken bought in bulk. We had the Mango and Strawberry Margarita's. Did not disappoint! BTW I have to call out a menu item from a previous visit. The chicken wings! I would suggest if you have blood pressure issues ask them to leave out the additional salt that's shaken after they're cooked. They are already seasoned just right without it. My waitress (Taylor, the blonde Taylor) took them back without hesitation and they returned just perfect and crispy as I requested. I can go on and on but to sum it all up, they are an excellent choice for...

I tried this specific longhorn years ago and it was perhaps the worst I've ever eaten at. One of my party this time insisted on eating here tonight. I wish i could day it had gotten better in the intervening years. Once again, the pepper seasoning was so overwhelming that the steak was inedible. Since it was a filet, I expected better but literally the only thing you could taste after two bites was heat. Two of us got the same and both ended up being thrown with about half it more left on the plate. I begged for drinks to end my suffering but the people at the next table had other plans: apparently they knew the waitress and waylaid her talking for a solid five minutes while i was trying to stop the burn. Ultimately the only thing that helped was literally ordering ice cream. I had to go directly from here to a pharmacy to get medicine for my stomach it was so bad. I mentioned the overwhelming heat to the waitress and she said "oh i know, that's why whenever i eat here i always order light seasoning." What the actual bleep? If you know this, either 1.) warm your customers or 2.) FIX THE PROBLEM! And yes, before the management at this specific longhorn tries to say is a me-problem, I've been to many longhorns: this is the only one that has this problem. In my time here this evening, I saw so much food getting returned or thrown away it was ridiculous. When the only good things were literally the baked potato and the coke, you've got issues. In short: it's been at least five years since I've done at this location. Five years more will...