Called on the phone. Very nice and super professional!! They said come right over and have my iPhone 8 Plus screen replaced. I said great. Where are you. “ we work out of our house and no sign “. When pulling in the driveway after, missing it the first time, the Mrs and I were shocked at the amount of junk around the place and Dilapidated house and thought this can’t be the place. But the address on the house match so sheepishly, and slowly I walked up on the porch. The door open and I was kindly and professionally greeted by a young lady who asked if we just spoke on the phone about having my screen replaced I said yes she invited me in. The house was neat and clean desk right inside the door she printed me a receipt I left the phone went to run some errands she texted my wife about 30 minutes later that it was finished I went and paid 90 bucks. So she printed me another receipt that said paid. She was kind, polite and professional. So don’t let the out side of the house fool you. Great lady, awesome service. Fast and you will not...
Read moreWhen True Geek installed a new workstation at the store front, they did an outstanding job! They were very efficient, knowledgeable and great with IT. I would recommend them to anyone, 5 stars isn't enough to rate the positive experience they gave us! Anyone who gives less than 5 stars on this business, may be too critical and may never be pleased. We were happy with fast results and quality product delivered correctly, installed in a timely manner. Things run very smoothly since the installation and follow up was not needed even though they were very responsive when we had a question later. The thing that makes this business different from the other ones is SERVICE. They give results, not excuses. They give product, not backorders. They give a smile, not a...
Read moreAfter calling around the Hanover and York area to find someone to replace a swollen battery on my iPhone X, True Geek was simply amazing! I stopped in, told them what was needed, they had the battery in stock and said it would be done in 30 minutes for $90. Nobody else even came close to the quick turnaround and service they provided me. Everyone else said I had to bring the phone in, they would order parts, I’d have to drop off the phone, and get it a few days later. In just 30 minutes, True Geek had my phone back up and running. They were great to work with. Don’t let their location fool you. If you have a cell phone or tablet needing repairs, give them a call first. Based on my experience, you...
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