Will never again patronize this place. After working here and giving so many hours, waking up at 4AM to drive in nearly an hour one way to open constantly and being in the first round of employees I’ve been blocked by one of the owners from all social media (for unknown reasons). Tried to reach out and found out because they weren’t smart enough to block both accounts of mine. Thought that Amy was a better person as we had family ties that went back (same college connection, my husband worked for her father in his college years, went to the same church, etc.). But clearly these owners are only after money and nothing else, not even their Christian values they claim to have. Sad as I was so happy to be a part of this Pittsburgh based little family of franchises and was proud to work here. Now will forever tell people to buy their expensive donuts elsewhere. Amy, I’m...
Read moreIf the donuts weren't so good we would give zero stars. Customer service was terrible! The employee was upset that we showed up when our pick up time was on our order. They claimed they submitted it would be later, but my receipt said to pick up at the time we showed up. Anyway, it wasn't a big deal we quietly took a seat. The employee proceeded to act nasty towards us and give dirty looks. When we finally got our order...the employee still served us with an attitude. Needless to say we were happy to leave, but once we got to the car we realized the employee forgot our drinks. When we went back in the employee was complaining about us loudly to customers. We usually love this establishment...but we will most likely not visit the Waterdam shop again. This was just uncomfortable for us and...
Read moreThis local chain expanded to this area a few months ago and i had a chance to stop in. The location used to be a donut shop, so it was nice to see how much cleaner and brighter it is now. All the goofy elements are in place as well as 40 or more varieties.
If you are not familiar with these guys, they make small yeast donuts and then slather on various toppings. Being fall, all the specials were pumpkin themed!
Sweetness predominates and the donuts themselves disappear beneath the gobs of toppings. I also got a latte which was exceedingly weak. Between that, and the high prices, the...
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