The Human Bean — Restaurant in Pflugerville

Human Bean? Not very humane.

For a time, we drove all the way from Round Rock for their coffee because it was high quality, friendly service, and an overall good vibe. After a while, their coffee quality started to decline (lack of flavor, watery, wrong orders, etc). This got frustrating due to the long drive and amount of times we had to do this.

We had to call back several times and ask to remake the drinks due to their watered-down, flavorless consistency as we had just paid money and used the gas to get there (gas is not cheap in Austin).

In the process of their steady decline, the manager's husband called my car UGLY while he was taking my order (I'm not joking!!). We let the manager know, and he called me back to apologize.

Finally, we call back yet again to have them remake our order. The manager was extremely rude, gaslit us, pointed out that it was our problem in a snide manner, and HUNG UP ON US.

There are much better coffee shops with more consistency, better service, and employees who don't insult you or...

I really want to like this coffee shop, but it seems to be getting worse everytime I visit. The staff is lovely, but the coffee and the wait times are awful. We tried the Toffee Crunch latte with Macadamia milk and a Blended Pistachio Vanilla latte. The Toffee Crunch latte was very bland. While it was being made, we could see the baristas scrambling to try and figure out how to make it. We could overhear the baristas say they didn't know how to make it, even though it's a featured drink for the winter menu. The Blended Pistachio Vanilla latte was so nasty. It was inedible and tasted almost sour or bitter and tasted like medicine. There was no sweetness and the coffee was somehow separating from the blended milk and cream. We paid over $12 bucks for two 16oz drinks and it felt like a major waste of money. Hopefully the new ownership can help turn this place around with adequate training. There was a lack of training and a lack of preparedness. Nice staff cannot make up for a...

This chain is very efficient. There are 2 drive through lanes with one on each side of the building.

The walk up window was a bit confusing because customers were standing in a drive-through lane placing their order. After their order was placed, a very large pickup truck went reverse through the drive-through to place their order. It was a bit alarming.

I stood in front of the walk up window that they didn’t seem really keen on using. When they did open the third window, they were friendly and helpful.

I love the coated coffee bean given on the top of each coffee order. It’s a nice personal touch.

I got a double shot of espresso with brevè over ice. It was a decent double shot but nothing extremely special except the espresso bean on top.

I would visit again due to its convenience. The name of the coffee shop weirds me out a bit. I wouldn’t have named it that.

They had a decent breakfast...