Cily Chicken Rice and Thai food — Restaurant in Philadelphia

I used the Yelp reservation for a party of 4 on a weekend - we were all excited to try this spot. However upon arrival, we were told, loudly, that they don't take reservations. We've had issues getting a table in Philly for Friday and Saturday dinner, even for a party of 4, so we wouldn't have tried this place if we knew they didn't honor their Yelp reservation. They really need to remove that.

The dining room is small, with tables on one side and a counter on the other. It was well lit and there was plenty of space to walk around. I appreciated not feeling cramped.

The biggest issue was that it was 31 degrees F outside, with wind gusts of 21mph and there was no barrier between the tables and the door. This made for an extremely uncomfortable dinner as our food (rice, soup) went very cold, very quickly; and anytime someone would walk in and out of the restaurant, there would be a painful gust of wind. At one point, a large party (6 adults + 1 stroller) came to order take out, but they held the door open for several minutes. I was very disappointed that the staff didn't say anything to them about keeping the door closed. In a town that gets as cold as Philly, I'm really surprised they don't do more to keep the cold out.

We ordered several Hainanese chicken sets along with the veggie medley dish. We got 3 boiled and 1 fried chicken set. To quote someone in my party, the fried chicken set tasted like a "better version of KFC, less oily." We wouldn't get it again. The boiled chicken tasted ok, but it really didn't stand out from actual Malaysian restaurants that served a full menu. They asked if we wanted chicken innards with the boiled chicken, and we confirmed and it turned out that it only came with 1 piece per set. The soup that came with the chicken set was pretty good, as was the ginger rice. The veggie medley was bland and either arrived cold, or the gusts of wind from the door cooled it down as it was set on our table.

The service was friendly enough, but I don't think the staff really paid much attention to the floor. I understand it's a more take-out environment, but we did have to go up to the counter more than once to request things.

Overall, it was a disappointing experience. The food was decent, but I've definitely had better in Philly. Add that to the limited menu, I'd definitely go elsewhere for my...

Solid and affordable Thai style restaurant located in the heart of Chinatown. I did not expect a simple chicken and rice dish to be so deliciously made! I got their Set 1 with a boiled styled chicken dish. It came with a bowl of soup, bottle of water (or soda, you can choose) and a few cucumbers as a side.

As someone who does not like ginger, I was in love with the ginger rice that came with the chicken! The ginger taste is there but it was very light and flavored nicely in the rice. It was not overwhelming at all!! I got the boiled style chicken which is 100% recommended especially if you like super juicy and soft chicken. The two dipping sauces were ginger oil and a lightly spicy sauce that gave that extra OOMPH to the entire dish. Price and portions of the dish only cost 9.99 which is an excellent and very affordable dinner option.

EDIT: I've came back a few times already and each time, I left happy and tummy satisfied. Definitely get the Thai Green tea as a substitute for your set meal drink ($2 extra charge on top of the 9.99 price tag). It is so good and worth it! You...

I recently went to Cily's Rice and had quite an unpleasant experience. I was given a stapled paper bag with my food inside, and unfortunately, one of the staples wasn't properly pinned down. As a result, I pierced my finger on it when I grabbed the bag and began to bleed profusely. While the waiter was kind enough to provide me with a band-aid and hydrogen peroxide, I developed a fever two days later and now need to get a tetanus shot.

In retrospect, I'm really disappointed that they opted for stapled paper bags for takeout instead of providing proper bags. It feels like a cost-cutting measure that ended up causing me a lot of trouble. To top it off, they didn't even offer a partial refund or any compensation for the incident.

As for the food, I ordered the chicken curry, and the portion size was very small, especially given the $19 price. It felt about $5 more expensive than it should be. Overall, the experience left much to be desired. I hope they reconsider their packaging practices and pricing to prevent this from happening to others...