Giorgio on Pine II — Restaurant in Philadelphia

it’s unfortunate i have to give this place a one star. i know many people in philadelphia enjoy this place… but tonight i went for my birthday and i had one of the worst experiences of my life. i had made a reservation for 12 , weeks in advance for my birthday with friends. When we arrived we arrived to a huge line of people waiting to get sat. most of them who had no reservation. there was no hostess so they kept on seating people who had zero reservations until i finally had to flag someone down saying “ HEY, i have a reservation for 6:30”.

They had zero idea that i was coming even though they called earlier that afternoon confirming. They had 2-4 parties before they finally spoke to me. There was no tables and was forced to wait nearly 40 minutes for my table that i had booked weeks in advance.

the service was just awful once seated. the staff forgot about us. never really gave us a menu. we had to flag someone down more than once to ask for a wine opener. on the third try they finally came over to take our order as we had sat for nearly over 30 minutes with zero attention of a waiter or staff member.

the food was very subpar. my friend ordered clams and spaghetti and that came out completely incorrect. they then came back with her order and the clams were filled with sand. to say this dinner was bad, is an understatement. this place truly only cares about filling tables and not acknowledging reservations or the QUALITY of the meal. i will not...

When I called for a reservation, I told the gentleman the time of the show we would be seeing that evening. He told me what time I needed for the reservation. Okay. It seemed early. We got to the restaurant, and maybe two tables were taken. I thought he had been messing with me. Twenty minutes later, it was packed. He had done right by me. All that said, the atmosphere is warm and inviting. The service was top notch. And the food....the thing I hate about places like this is I can eat only so much. The food is so good, you hate to have limits. All in all, it was an excellent experience. I highly recommend...

We had the lobster ravioli and grilled salmon, the food was acceptable for the price but nothing special. Service was slow and haphazard. People who arrived after us were served before us and we were served before people who arrived before us. My biggest concern is that I left a $6 (11%) tip that was more than the service deserved. When I cross checked my receipt and bank statement I found a $4 discrepancy. At best, someone made a mistake keying in $10 instead of $6. Obviously, this is a small amount of money but it raises questions about the staff in...