I ordered smoothie today and it was super sweet. I called them and turned out they have a sugar as a base in all their smoothie!!! So the guy on the phone told me that I need to ask to make my drink without sugar. I would if you list it in your ingredients. Who even make a smoothie with sugar?! He refused to refund.
I updated my review to 2 stars after manager called me. He was very nice and wanted to make it right. He said they have posted an info about sugar on their other locations but this location is new and info not updated. He gave me a refund and even offered me a sugar free smoothie:) I didn't accept a free drink. I think it's better to treat customers in a fare way in a first place, not just because they post a review.
Just to be clear. I called to your store first and asked for a refund. You refused. I even asked if your store has a customer servise that I can call. I was told that you don't. So I posted my review and only after that manager called me and turned out I can have my refund. So don't say that I just posted review without giving you a chance. I also was asked to delete my review, that's why I didn't want to accept any free stuff from you. The only thing I asked is a refund and be honest with customers. If you promote "Natural" smoothie, you should at least list all the ingredients, ...
Read moreBest smoothie i've had so far. Ive been to Bimini, Frutta, SoBol and now here. I honestly loved all, none were bad by any means! But so far this is my fave. I will admit it is a little watery. Its the 2nd thing i noticed, the 1st thing being how good n fresh it was. So, i do not think they skimp on thr fruits/ water it down to rip ya off. The cups are really big even the smallest, i feel i am gettin the same amount of fruits tht i do everywgere else but maybe a bit more ice since the cups are a bit bigger than most other places!! So dont hold that against them if you notice it tasting watery its not in a diversionary type of way! I will deff be coming back. I got the same low sugar fruits i usually get elsewhere yet it tastes fairly sweeter and just stronger flavors i feel like i can taste each fruit.. Which isnt always the case at places. I think that goes to show how freaking fresh their ingredients are!!! If you are at 15th street and like smoothoes this place is a must...
Read moreI have been getting the large Whey Too Much thinking this was a generous sized protein shake. I’m trying to put on weight and enjoyed starting my morning here. The people who work here are very friendly and are a pleasure. But, after viewing the process a little more intently I’ve learned my large smoothie contains what looks like 60% or more slushed ice, and then they pour water into it. The scoops of protein are not what’s advertised on the protein containers on display. Those say at least 20-25grams per scoop. The people making my smoothie use a very small scooper. The Whey Too Much says you get 2 scoops. 2 scoops of protein with their tiny scooper probably amounts to 20grams or less. Between the massive amount of slushed ice, water, and minimal protein, it’s not at all what I thought I was paying for. It’s a shame because I did...
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