O2 Sushi Phoenix — Restaurant in Phoenix

Thought we'd try this place as it is close to us. Upon arrival, it looked new, clean, and modern. On a raised track next to our table, a conveyor belt ran around with different color plates holding different sushi, or seaweed salad, cheesecake and a large assortment of other things like edamame. Each dish was a different color, and good luck trying to figure out what the prices are. Some signs were labeled with a price. Most, not all, had ingredients listed. There was a laminated sheet with colors and prices at the table but the colors on that sheet didn't match the plate color. It was very unclear what item was which price. Most disturbing and what I think is a code violation, is that the conveyor is Not refrigerated! All the sushi (raw fish. Mayo. You see what I'm saying?) is room temperature! There is something not ok about that. And the miso soup was flavorful. But not hot! It was room temp. That's not ok! Hot food should be hot and cold food should be cold. Standard practice in restaurants. They obviously have not been inspected yet. Or they are not keeping track of their temperature. We were there for almost an hour, the restaurant was not busy at all, and the same room temperature dishes kept going around and around. No one checked the temps on any of the food on the conveyor. My dining companions also ordered a dish off the menu. The teriyaki chicken looked like it had been thawed from a frozen package. And the accompanying vegetables were mushy and over cooked, most likely were thawed from a bag of frozen vegetables. Not fresh at all. They tasted like water. All in all, we were very dissatisfied. Tea is not included with the meal. The most delicious item was the sesame balls. 4 small balls of dough filled with a sweet bean paste and covered in sesame seeds. They were really good. The bill was $60. I don't think it was worth it. I would not recommend this place...

Came in for my birthday with a large party. I was excited to try out a new sushi restaurant! Atmosphere was nice, but the service was horrible.

Upon arrival the hostess was very confused as to how to seat a party of 6 adults, and two children. Ok. We gave several suggestions. Before even seating us she made a remark about how my very well behaved kids would grab plates if they were seated in a certain manner? Well, my kids don't just grab plates. They have been to multiple convayor belt sushi restaurants and know how to behave. Very odd and rude comment from out of the blue.

Finally, they figure out seating arrangements and we sit down. The belt sushi is certainly convenient, but we had a few people with us that didn't want sushi. So, we would have liked menus. Well, we sat down at 2:46 and one of our family members decided he wanted a lunch special box. That deal ends at 3. By the time the waitress got around to coming over to even check on us (the resteraunt was empty--there was one other party) 30 minutes of us sitting around blankly staring at each other she finally came to take an order.

The gentleman ordered the box special. She said the stop serving those after 3.... we explained that we were there well before 3 and she had not come to check up on us. She laughed it off and was super rude about it. That person decided not to eat, as he is allergic to shellfish and that box had multiple things he could try.

Anywho, food came for some other people in our party and it was subpar.

The sushi seemed like it had been sitting out for a while on the belt, but it was edible. Nobody got sick. A nice touch to an shoddy experience.

So the bill came. We had 6 adults and two children. A gratituity was added to our bill. We had to attempt to wave people people down for a few minutes in order to even ask for the bill.

Absolutely horrible....

This spot is a little closer to us than the usual conveyor belt sushi joint we normally go to so we decided to give them a try. The restaurant itself was very clean & looks nice, there is plenty of seating and their belt seems to go by at a pretty decent pace, so you won't have to sit around waiting forever for the dishes to go by. Aside from what is on the belt they have a menu with a wide range of different items that can be made to order.

We went during a pretty slow time of the day. There were only three other tables when we arrived that had guests at them. Even so all of the dishes we grabbed off of the belt were the appropriate temperatures they should be at. I do wish that they offered a few other tempura-based rolls like a tempura California roll. Pricing wise the prices are pretty good especially if you are on a budget, though if you are trying to stick to a smaller budget, I would order water instead of a soda especially if you do not normally get refills.

The only negative thing about our experience was the staff weren't around much. We had noticed that no gyoza had been added to the belt, so we had wanted to order some along with a few menu only items so I tried flagging down our waitress several times, but she didn't notice. At the same time there was a couple standing at the register for 8+ minutes waiting for someone to come over so they could pay their bill. Our original waitress didn't end up coming back to our table so when another girl had come over to the table, we just opted to get the check instead of ordering what we had planned on getting.

Otherwise, as I said, the food was good & the prices were reasonable. It is a clean spot to stop when you are looking for a...