If I could give zero stars, I would. This was hands-down one of the worst experiences I’ve ever had. To start, my salad came topped with what can only be described as rotten avocado—it was brown, mushy, and completely inedible. As if that wasn’t bad enough, their smoothies are just as disappointing: bland, watery, and definitely not worth the price.
To top off this unpleasant experience, another customer accidentally knocked over my freshly served orange juice. I understand accidents happen, but I was shocked that the owner did nothing to compensate me, despite me politely asking. No offer for a new drink, no apology—just a shrug and dismissal.
Save your time, money, and taste buds—go somewhere that actually cares about food quality and customer service. This place is only here for the convenience!
UPDATE It is a shame that you have to call a loyal customer a liar. Someone that has been coming and buying your overpriced products the last couple years and coming 3-4 times a week. Someone that has brought business to your establishment by meeting with family friends for lunch and introducing this cafe to others. YES, I did have a a salad with rotten avocado the last time i ordered here which was last week and NO i did not order a smoothie this time because every time I do, i am very disappointed and end up throwing it out. The orange juice fell because your establishment is extremely cramped with people during after school hours and was knocked out by a kid and their mom walking by. It is a shame you know nothing about customer service or customer loyalty. Instead you have too much pride and...
Read moreElia Cafe is unfortunately a disappointing addition to Pinecrest Community Center. Think about it as the only option you have after a Gym. The traffic is there, no competition so they really don't worry to offer excellent food and service. Better put, think about this place as the restaurant of a hospital you "have to go" when you happen to be there, not a restaurant you want to go. You just go there because of convenience. Prices are not cheap, and that wouldn't be a problem if food was good. I really really wanted this place to be awesome, as me and my family visit the center often. The food is bland, not bad or inedible, but bland. Not a place that you are craving to come back. Sandwiches are made with regular "Wonder bread" (not the Paninis, these are made with other type of bread) veggies in salads are not super fresh; I got a ripe blackish avocado last time, falafel tasted like a 2y old cookie, granola in the breakfast bowl is unexciting. In general the food here is mediocre.
Also, the chef / owner of this place is hyper rude. I've seen him interact with other customers and couldn't believe what I was seeing. Just take a look at his responses to other reviews. I wouldn't dare to bring my disappointment to him based on what the above. I just prefer not to come back. So my recommendation? Do yourself a favor and skip this place, go somewhere else nearby like Wayside Fruit & Vegetable or Raw South Juice Company if you are in the mood for a smoothie, salad or...
Read moreThe much anticipated Cafè at pinecrest community leaves us waiting for a new one already.
Food is excessively expensive for the portions they give and Service is poor.
You ask for Spaghetti you’ll recieve it stone cold. A $4 portion for $6. It may be for kids but even kids will go hungry trying to munch on barely cooked noodles.
Prices wouldn’t be a big issue if the food was at least good. However the food is beyond terrible
If you ever wanted to know what Smoke would taste like if it made a transition from gas to a Liquid then look no further than the coffee at Elias Cafe. Drink at your own Risk.
I didn’t want to write a bad review until I was sure the Cafe was actually bad and it wasn’t just one employee that gets orders wrong. However after multiple visits and being served by multiple employees i can leave this part of the review.
If you come to ellias Cafe expect them to get your order wrong 80% of the time
Heres an example
Did you want a Warmed up Buttered Crossaint?
Expect to be asked to clarify your order more than once. They will ring you up at the cashier and after the transaction is done they ask you again what you wanted because they either forgot or were not listening.
Once you finally get that crossaint it will either be really stiff, cold, have no butter or they put in peanut butter instead. So all that repetition went down the drain.
It’s a really good location for a cafe theres a library and a park. Not to Mention it’s in a community center. Just don’t...
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