Smoothie Spot Restaurant | Pinecrest | Acai Bowls — Restaurant in Pinecrest

Horrible Customer Service. Today I ordered a $14 smoothie online from this place. I work in the plaza and I always get Popeye smoothie or another type. Today I decided to try out the açaí tropical smoothie. I order online when I picked up the order it wasn’t ready for me so I had to wait. Then when they gave it to me I tried it and I didn’t like the taste of it (tasted like medicine) I politely asked the cashier if there was any way to change it for the same price. Which in restaurants that’s totally normal for a customer to not like something and want to order something to their liking . They straight up told me no because it’s a “waste” which is so wrong bc that was my lunch and I ALREADY PAID. so why wouldn’t they just give me a new smoothie for the same price ? My guess is bc they are no doing too well and are cheap and don’t want to accommodate their own customers. Never going to this place again. Especially for the prices for...

Three employees working, they were nice. Love how the place looks and it is very clean. Was excited to bring a pineapple smoothie bowl to work. One person in front of me. They order and get it in 5 minutes. I spend over $14 on a pineapple smoothie bowl and put the order immediately after they ordered. 25 minute wait time for this. Then I drive 10 minutes and get to work. The whole thing is liquid, and I’m livid. I made sure it was sealed good and bagged tight. I now have to go spend more money on food because my job doesn’t have a freezer, and I wouldn’t like to eat pineapple soup. Threw it out. Don’t get pickup here. Maybe it’s better dining in, but if I have to wait 25 minutes for a smoothie bowl when the place is empty, god knows how long I’d be waiting for an order for 2 or 3 people when there’s 2 or 3 other people in the spot. Never coming back. Save your money and your time, or spend a lot of both...

Pretty bad experience at this smoothie spot. We came in and ordered what we always order which is an Açaí berry bowl. They made a smoothie not a bowl and then said because it was already made we had to take it anyway. Allison had a horrible attitude. Even if there is a misunderstanding there is a way to go about it. Her response was well too bad it’s already made as she also rolled her eyes. Then went to the back and started talking bad with another worker. Overall a zero star experience. The only reason I give it 2 stars is because Priscilla was extremely nice and tried to make the situation right. She was very attentive and had a great attitude. Mistakes happen but having a bad attitude is not the way to...