McDonald's — Restaurant in Pismo Beach

Avoid going into the restaurant. We took our little ones to eat inside. I ordered 2 happy meals and my sister in law ordered 2 both orders placed at the same time. My order was out but the other order took 30 min. The 2 kids were left out watching the other two eat. I tried to get the attention of the manager but she was only focused on the drive through the entire time. The entire lobby was filled with customers waiting upfront for the food and manager did not acknowledge anyone. They had about 3 ppl working in the drive through solely focused on keeping the timer low for all of the cars. I noticed orders go out one by one in the drive through and upfront was ignored. I had to speak out to get the managers attention because she did not care acknowledge us I told her that management should try to focus on both areas so that one is not ignored and she simply said that her job is the drive through and she pointed at one worker and said his job is upfront. She had 1 person upfront Taking orders helping ppl and calling out orders ONE. Let me remind you the drive through had 3 in total 2 workers and...

There are signs all over the front register telling you to order at the kiosk. The kiosk was broken. After I put in my order, just an iced tea, it said it couldn't take cashless payment and it would print a receipt to take to the front register to pay. It was out of paper. I could have paid cash but it didn't give me any option.

I was then ignored for a while, finally acknowledged, then waited for three drive through orders to be filled before anyone came over to see why I was at the counter. After I explained, she walked off to fill another order before coming back to take my payment. When just trying to get a cup to go fill my own iced tea, this was pretty outrageous. And no effort was made to put an out of order sign on the kiosk. If they insist on using the kiosk, fine, but they...

Handed a drink that was overfull and leaking, then handed another drink, while I was still trying to clean up the mess the first one made. I asked for napkins from the manager, he said yes, then proceeded to hold my fries out the drive thru window for me to take. I am now holding two drinks in one hand, I put the French fries on my leg to be able to grab the napkins. The manager came back to the window and handed me my card and my receipt instead and said, "I'll get you napkins now". Way to help out your customer. I understand the desire to get customers out of the drive thru quickly, but handing leaking drinks to customers and expect them to put them in their car and drive away, is crazy; especially when there was no...