The Church Brew Works — Restaurant in Pittsburgh

This place is really cool, such a cool concept turning a church into a brewery! Our greeter was so sweet and when we were sat at our table waiting for our friends, we had a server, Taylor who was so happy to tell us about the menu and if he could get us anything while we waited for our friends to join us. Keep in mind I to work in a brewery in Canada. So when I get limited time during my short visits when I come to Pittsburgh to visit my fiancé and family/friends I get so excited to check out new places.

Alicia took over our table, and when she asked if she could get us anything I politely told her Taylor had already come by. She right away said “oh we got tables mixed up.” She was nowhere near as friendly and bubbly as Taylor so we were a little bummed. I ordered a raspberry mojito and when she brought it out it looked like a regular one and when I asked if it was flavored she dismissed me right away and said “yes.” If there are no raspberries being added or some sort of red color it’s safe to assume anyone would have made the same assumption as me…. Everyone at the table agreed she could have simply told me yes it’s simply the rum that is flavored.

Our meals were pretty good including the appetizers.. but god forbid we ordered more drinks. This server just does not like tables who don’t eat and immediately leave after. I mean hey? That’s how I make my tips! Enjoy the beer/drinks, your time and let me know if there is anything I can do! This girl does NOT feel the same way! Everytime we ordered a round it’s like we annoyed her. She was so sour! We were brought full glasses and she kept lurking and said “can I get you anything?” After given FULL glasses!? Transfer your damn table if you wanna go home! To the point we just didn’t order anymore cause we felt rushed! We wished we would have had Taylor from the get go. She immediately brought our bills after we said nothing else although we could have easily kept buying more drinks. We paid and stayed… drinking our waters. She never asked how our food was, if she could refill our waters throughout the night, just to get our money and go at the end.

Really cool place, but she gave us such a terrible feeling that if we decide to give this place another try, cause it really was awesome, we will request a...

Recently visited Pittsburgh with a group of people and we were all excited to check out this place. We arrived and there was an hour and a half wait to be seated, no problem! We decided to have drinks at the bar while we waited. As soon as we approached the bar, the bartender was obviously very overwhelmed. Her name was Madison and she was the most rude employee I have ever met in my entire life! She immediately told us “You’re going to have to wait, I have like 6 people ahead of you!”. Again, it’s okay, we understand the place was busy, no big deal! Once she got to us, one person in the group asked if the Riesling was on the dryer side, and her response was “the descriptions are written right underneath, can’t you read?!”. Then she advised that they were all out and she walked away. She comes back and the same person tried to order another drink, a Cabernet. Madison, again, stated they were all out of that too and walked away again. On the third time Madison came back, a different and third drink was ordered, being a Mule. When the Mule was ordered, Madison slammed the menu down in front of us. A comment was made amongst ourselves of “doesn’t she work for tips, that’s not a good way to act” (rightfully so), but was overheard by Madison. Instead of apologizing, her response was “hunny, one bad tip isn’t going to break my night”. When the Mule finally arrived, it was placed in front of another man who was not with our group. This sparked a conversation with the couple next to us who were complete strangers to us and witnessed all of this. They also told us that before we even sat down, Madison was complaining to them about her job and other personal issues, which I won’t go into detail about…. Just WOW!!!! Horrible customer service!!!! With that being said, the check was asked for after our one round of drinks. Anyways, Madison should not have a job where she has to deal with people because she clearly cannot handle it! It’s also safe to say, even though the building was beautiful, because of Madison, we will never be back. She ruined the entire experience with her very poor communication skills and lack of...

Nothing quite takes the shine off a so called trendy place than these two components of a dining experience. Cold food and substandard service. Went for dinner last night, and was very much looking forward to it. Ordered their seven onion soup ala French Onion style. Soup came after about 20 minutes and looked great, smelled savory and was followed approximately 90 seconds later with our entrées. I asked the runner to please return my plate to the kitchen and on the heat so I could eat my soup hot while my entree got cold. He looked at me like I had three heads. My wife's entree was wrong and was sent back. Soup rocked. Very tasty. And here comes our plates.....cold as ice! Ordered Kobe Steak Sandwich, no mayo for the sandwich no ketchup for the fries...which were ice cold. My sandwich featured dry, crumbly steak like it had been abused in the kitchen. Wife's pork chop had been corrected but her roasted potatoes had not one spice or seasoning and were soggy, salty potato lumps. Called for the manager who took 10 minutes to make it to the table. Explained I would pay for soup and drinks but we were leaving to go find something to eat elsewhere. Manager seemed as if he could have cared less. I probably would have at least tried to comp a future meal to give the place another chance. Instead...he looked annoyed. God doesnt mind folks having a beer in church....but serving cold food and an uncaring attitude..he probably hates. I'd have beer and apps here maybe. The rest is overpriced. You can make a salad at home for two bucks. Their side salads were $7.25. Just my experience. The venue...is interesting and historic...the food masquerades as well thought out cuisine with a different appeal. The food can't reach that level...if it doesn't come with service standards, love and pride which appears to be in short supply here...