Great Wall Plano Super Buffet — Restaurant in Plano

The food was really good and I enjoyed everything I had. I went on a Tuesday during dinner hours and everything was fresh and was really good. Literally the food was so good. Especially the ribs . I’m not sure if I over looked it or not but it would be great if there was fried butterfly shirt on the line. Now.. the server I had .. 0/5. She brought my ticket after my first plate .. at a a buffet. As if she was rushing me out . I contined eating and was trying to enjoy my dinner and she was rushing me to pay. I finally paid and was using a gift card that I received from a friend on my birthday . I didn’t want to leave a tip on the gift card because I had intentions on leaving cash. But I just hadn’t gone in my purse to get it because I was STILL EATING and she was RUSHING ME TO PAY. Mind you, it was a slow Tuesday night . There was no need for her to be rushing me to pay. I had to say “excuse me” like 4 times to get 1 refill of water during my entire stay…..Anyways . After she took my payment and noticed that I didn’t leave a tip from the gift card,this lady did a LITERAL U-TURN and said to me “you forgot to leave tip…” I could not believe her . Then after I was harassed about not leaving a tip on my card this lady STARRED at me for the remainder of my stay. I had all intentions on leaving a CASH tip but it’s very rude of you to say I forgot the tip because I didn’t choose to leave a tip on my card . Very unprofessional and it’s not your place to bully customers about a tip especially when I had to hound her down for my 1 and only refill. I also asked her for napkins because there where none on the table and none on the bar and she brought me 3 little napkins .. 3 napkins and I’m eatin at a BUFFET?? and then you have the audacity to basically demand a tip?? Pathetic. The food is amazing but the service needs work . Go for the food . Seriously . I’m still going back I just hope I don’t get her again . But i remember when she looks like and will request someone else if I ever...

I did not have much to eat all day when we decided to come here for dinner on a Friday night. I am hesitant about buffets because they are always hit-or-miss (mostly miss in my experience), but I was starving and because I'm an omnivore married to a vegetarian I wanted to go somewhere that I hoped would have a variety for both of us. Boy was I wrong.

While they do have a really good meat/veg selection, they really lacked on the hot vegetarian options. Granted they do have an expansive fruit and salad bar, but vegetarians don't just eat salad. It would be nice if they had a couple tofu based dishes. Even the stir fried potatoes and onions had bacon in it, which left my husband sorely disappointed. So really all he was able to eat were the stir fried green beans, noodles, and fried spring rolls.

Meanwhile, for the meat eaters there's quite a lot to be enjoyed. The house chicken wings were really good--not particularly juicy, but definitely crunchy and flavorful. The fried fish was great. The broccoli beef was both tender and crunchy. The pineapple shrimp was really good too.

They had other things available that I didn't try like the seafood siu mai as well as the sushi, but the latter did not look appealing at all.

Our server was really attentive, clearing our plates often and checking if we needed refills. And it definitely seemed to be a popular place among the locals and their families and I understand that the restaurant primarily caters to their largest customer base. However because of their limited vegetarian options, I don't know if we will come back...

The food is hella bomb I’m not gonna lie I been coming for over a year!

But these last couple visits have rubbed me the wrong way especially today. I came in with my 7year old 2 year old and 1 year old. Policy is on the door 3-6 years 5.65 for lunch and 7-8 years is 7.89 but if they are 5ft they’ll be adult priced.

I’ve never had an issue as far as pricing but today, they charged me for my 2 and 1 year old saying only one child can have free lunch but I brought two. Mind you my 2 year old is very picky and didn’t eat a thing. My 1 year old is a foodie and ate everything I let him try!

It was one plate of food he ate off of, fries, grapes, noodles and teriyaki my 2 year old ate absolutely nothing and only drank his juice the entire time! So when they brought the check I told her I wasn’t paying for 3 kids meals and 2 should be free. She explained because I brought two kids only 1 will be free per adult. Which is t the policy in the door as you walk in.

I told her I will not pay for a 1 year old child and a 2 year old that ate absolutely nothing she insisted and I told her no. That’s absolutely wrong, as long as I have been coming and bringing my kids y’all never did that before.

They changed it to one adult one child. Then stood over me as I paid. Like I wasn’t gonna pay !

So y’all have lost me and my family as a customer again the food is amazing service...