Wawa — Restaurant in Plantation

Awful experience from beginning to end, I mean I understand its a gas station but this is also a business where they lack serious customer service especially in the Deli. First and foremost I guess gretting customers is to much of a stretch these days so ill always make sure to speak even when the cashier associate couldn't. I ordered two separate orders and somehow after waiting for about 10 minutes which is the normal here. Since this is considered fast food. I patiently waited another 5 minutes and then ask the 3 women behind the counter working on 2.12.21 around 1:15 pm is there an issue with my order. The lady looked around and told us it was thrown away. Ok? She then she proceeded to make other orders to tell her coworker "you threw away a order" no apologies, no your order is coming right up. Nothing was said to us for the mistake. Then a heavier set women ( i apologize i usually get names) proceeded to combatively argue with me to let me know the sandwich is being made in an attitude it's which I was in the wrong how dare her and management needs to have a serious about equation with their Deli team I'm most patient person in the world but the customer service here seriously lacks and needs to improve do...

Ordered food and 18 minutes later told they were out and I would get a refund. Then their was a 15 plus minute wait for a refund? Unfortunately only one person could do the refund was busy finding the right bag of chips for an online order. This individual was very nice the 3 time she said just another minute that turned into 15. Hey Jermaine general manager and Sabrina foot manager heads up, Is it fair or right for your customer (and there were several of us in the same situation) to burn 30 minutes to hang out for a meal order that cannot be fulfilled and then a refund? Would love a response . For anyone' stopping here in the future, Stick to getting gas only here if you want to avoid...

CAN YOU BELIEVE I WENT TO PUT GAS IN THIS WAWA AND WENT INSIDE TO GET A FOUNTAIN DRINK AND WAS ON THE PHONE WITH MY HUSBAND, I DIDNT SEE THE PAPER ON THE FOUNTAIN DRINK MACHINE . I WAS JUST TRYING TO ICE .... AND A FEMALE EMPLOYEE YELLED AT ME INFRONT OF EVERYONE IN THE STORE , THAT WAS TOTALLY UNFAIR, DISRESPECTFUL AND UNCALLED FOR. ... I THEN ASKED FOR A MANAGER " DOMINIC " EXPLAINED WHAT HAPPENED TO HIM , HE APOLOGIZED AND STATED THAT EMPLOYEE IS FRUSTRATED IS THAT A VALID REASON FOR UNPROFESSIONAL BEHAVIOR OF THE EMPLOYEE. WHAT IF I COULDN'T READ . THIS IS TOTALLY ADA . I WILL BE CALLING CORPORATE TO MAKE A FORMAL COMPLAINT TOWARDS THIS EMPLOYEE AND THE STORE...