Jack in the Box — Restaurant in Pleasant Hill

Been here only a couple times but they either are lazy or get your order wrong. 1st time I went here with my son. We decided to sit down and eat breakfast. We parked and walk into the nearest door. They've been open a couple of hours already; and the door was locked. Before we could say anything they yell at us from the counter while motioning to go around and use the front door. They didn't have the coffee ready either.

2nd time we went through the drive through. We ordered our food. I ordered my coffee with 2 cream 2 sugar. It was black. They asked if we wanted sauce. We ask for ranch and ketchup. They say okay and go get the order. They separated my son and I's order. That was nice, but we looked inside and neither order had the sauces they asked us we wanted. Not even sauces we...

I just did a review and posted it I thought. Anyways don't go here normally I'd say that's one of the better Jack in the boxes about this one. Truthfully I don't like fast food restaurants at all. Extremely unhealthy to eat at any of them. But every once in a while I break down and today I did. it was so greasy I had to throw everything out. and still made me sick to my stomach . With just one bite. Like I said to begin with normally this was one of the better ones but they're management must have changed or something because it's not good right now at all. I had egg rolls and they were so stoked as Greece it was just disgusting. Try Quarter Pounder on Pacheco if you want a good burger. And if the owner gets this review you better check...

My family and I use the drive-thru fairly often after work. The shakes at just about all your restaurants are fairly consistent as well as consistently good. However, at just about all your restaurants, the wait time is also consistent. Consistently long, whether using the drive-thru or walk up counter. Is it an internal corporate mandate that there is never enough staff to serve the customers? Be it here in the Bay Area or even southern CA, Jack in the Box has the SLOWEST service. Having watched the service at several restaurants in both northern and southern CA, it would seem that adding at least one person to the rotation during non-peak times and at least two people during peak hours would improve service immensely.

Good...