BJ's Wholesale Club — Restaurant in Plymouth

I apologise for the lengthy review, as I am telling a story that I don't want to leave any details out of.

So, the temperature this afternoon was still high at around 90° F in Plymouth. Humidity was very high. That being said, people can get irritable.

I drove up to the BJ's propane/tire center to fill my tank of propane. A man approached me and asked if I needed propane. At this point I'm happy because no one else was there and I didn't want to make this a long process. While the gentleman kept his head down as he proceeded to take the tank from me, I extended a polite "how's it going?" And got nothing back. I wasn't offended by this. I only mention it to bring reviewers to their own conclusion of this man.

He fills the tank up, as I received a phone call from my wife. The phone was in the car, so I had to enter my vehicle to answer it. She only asked me to pick up something on my way back home. I wasn't on the phone for more than 30 seconds. I exited the vehicle and my tank was on the ground by the fill station. The gentleman was no where to be found, so I placed the tank in my car, and then walked inside to pay.

Now, as the transaction is coming to a near, I had a question about tires becuase I'd like to purchase some. I only asked that he'd take a look at my wheels to tell me what size I'd need. I know how to tell the size of a tire, but the tires that were put on before I bought the wheels are smaller than I'd prefer. He simply rolled his eyes back and said "I guess." So, I thanked him anyway and went on my way as I mumbled something on my way out. I shouldn't have to put up with this when I'm paying for something. Nor should anyone. I thought people should know about my experience, and make their own decisions about this place. I'll probably frequent this place once or twice a year. I just hope this guy finds work somewhere else or changes...

Saw a tv on clearance there 3-4-24… went to front and spoke to the cashier manager who couldnt leave his post so he called another manager and told me to go back to tv and he would come over . I could get the tv with 20% off d/t display model and last one. I waited at least 10 minutes . No manager. And let me just add that this bjs didnt have many customers in store at this time. Another couple came along looking at tv and then they disappeared. I started to walk back to ? Manager at cashier area and i saw this employee walking around and he said he was the manager… why he didnt come over to tvs i have no idea… i took him to the tv i wanted to buy and the other couple were back there with a flatbed and a woman employee who was helping them purchase the tv. I was soo upset because i was there before the couple but i guess i went to the wrong employees to ask … and no idea why the manager never came over to me… the couple felt bad because they knew i was there before them and said they would let me have the tv but i refused because i felt bad making them feel bad… SO im writing this review to say BJS at taunton needs to retrain their employees to do a better job at helping customers and to show more initiative when asked for...

My husband and 8 year old son just spent the last hour and lots of money prepping for my husband’s birthday on Saturday. Our son was exceptionally well behaved while shopping. Upon being finished, he only asked for apple slices he picked out to snack on in the car. I quickly said yes and he opened a bag to find soggy, moldy apple slices. I went back in to rectify the situation and was greeted by attitude and was given two options.. to return or exchange. I replied with “whatever is easier for you.” She then told me it was my choice so I opted to exchange in hopes my little guy could still snack on the way home. I figured I’d get some sort of apology and that someone would assist with grabbing new apples and I’d be on my way. Instead I was expected to get them myself and bring them back to member services. I walked out in tears super frustrated, so my husband went in to be told the manager was in back and she’d be 10 minutes to help us. Ultimately he just returned the apples and we left with a really sad boy. As petty as complaining about apples may sound, it was the all around experience that was handled poorly. We may just never be back. Do...