Christos Family Dining — Restaurant in Plymouth

Reserved a space for group of 50 for a 65th wedding anniversary 5 weeks prior to the date needed. We had requested 2pm on a Saturday, but were refused that time and told 4pm would be the earliest we could book the room. The purpose of 2pm was to avoid the dinner crowd, but my guess would be lack of servers at 2pm. Initially, the room we were placed in seemed to be fine, no one else outside of our group was in the area. Then we were told we could not sit in the booths because people outside of our group would be sitting there. That became a problem because in order to get to the booths, the customers and the employees had to make their way through our group. As most would imagine, a group of 50 when everyone knows each other are talking, mingling, and taking photos, as 65 years of marriage is a very big deal and not seen very often. There was clearly irritation and frustration from the customers as well as the staff as our group was in the front of the room spread from end to end with the booths at the back of the room where the customers not part of our group were sitting. Before I go on, I just want to make a point this could have been a completely different experience had leadership planned better and used their management skills to consider the flow of traffic instead of expectations that a group of 50 was going to sit quietly and staying in our seats. This clearly became an issue of concern for revenue loss versus being certain the customers had a good experience.

The next issue was the service. The table I was sitting at ordered last and others in our group were boxing up their food and paying for their meals before we received our food. Some members of our group were being told they needed to leave due to being done with their meal, and again, we were just getting our food and we were all together. There were also 2 people in our group that no one ever took their order, then one of them was told by a server if she was not eating she would need to leave. The other one was told by a server, when brought to his attention his order had not been taken, that he could get him a burger. Which was then responded to with , " No thank you, I will go eat somewhere else." I would also like to add everyone complained of cold fries and the chicken was dry. The mac n cheese was reported to have been "not suitable for my pigs." Several people had to ask multiple times for drink refills and unfortunately, minimal to none was left for tips.

I would have to say this unfortunate situation was definitely not fair to our group, the other customers seated in the room with us, and sadly was disrespectful to the servers who were having difficulty getting in and out of the room. And due to the lack of tips, again because of poor management, this plan failed if the intention was more revenue. I post this because I do not want any other group to have this experience, and the fact that Christos also have a banquet hall, we had all assumed management of a large group would certainly have been a breeze. Christos lost 50 customers that day, and I would imagine other customers who had a poor experience that day, and possibly servers leaving employment due to poor work environment due to...

We only thought it rated 1 star for the waitress, an elderly woman, who did well with us. We will never set foot in there again. The food was terrible and we didn't get to the main course. All the time there, we had to listen to the staff bicker and whatever manager there clearly didn't get it under control. Yelling and bitching at the other staff members out near the customers was shocking. The checkout lady agreed and acknowledged that is has been terrible for quite sometime that day. We wasted $36.11 on an order of nachos, a cup of soup and the sandwich and fries they gave us in a bag as we waited to check out. The nachos had stale fried chips, shredded cheese not melted but looked like it came from a prepackaged bag. The sour cream came in disposable tube packaging. Their was nothing warm but just cold, tossed together meat and mixture with no flavor. I couldn't eat but a little and my husband was hungry and just making the best of a bad appetizer. But he gave up as it was terrible tasting. We each had a cup of soup and the was the final straw. His cream of cauliflower soup tasted too floury. No cheese and lacked any taste of cauliflower. My soup was a vegetable and rice soup that had been cooked long ago and held over so that the rice couldn't swell any bigger and the veggies were flavorless pulps. We didn't want the burger and fries (husband ordered) nor the panini that I ordered. When I told the waitress that we wanted to leave now and that we would pay for what we have already tried eating, she became stunned then indignant. When I explained why, she quickly apologized in a huff and took the food away. All the while, the loud bickering of the staff continued behind us! We were given our bill in full and proceeded to leave and pay up. While waiting in line, a staff member handed my husband a bag with the main course we had ordered and refused earlier. We explained and complained to the checkout lady who agreed to the bickering issue as if it was common place. Then she became defensive when we complained about the terrible taste of the food. This is the first time we stopped eating and chose to leave due to the food issues. We still had to pay full price and took the bagged food home. The panini had soggy bread and very unappealing. I fed it to our dogs. The burger, our grandson chose to try and eat it later and took it to work with him. I can't believe the audacity of the staff and terrible management in full view of the customers! My husband was just going to tuff it out as he was hungry and hoped they didn't screw up a burger. He had already decided to never come their again. Me, I have heard negative things about the place but thought of giving it a try. Never again and we will tell all we know of how horrible the food was and the staff's behaviour. I have never wanted to exit restaurant so fast till now. Food is terrible my poor husband had stomach pains for a few hours afterwards. Me, I had horrible diarrhea shortly after arriving home. Can't say enough negatives about...

It is indeed gratifying to learn that your culinary experience at "Christos" was nothing short of superlative! The appellation "amazing" truly resonates with the myriad of commendations this establishment, or rather, establishments, have garnered. It's imperative to note that there appear to be several distinct entities operating under the "Christos" moniker, each with its own unique culinary specialization and geographical footprint. For instance, Christos Steak House in Astoria, New York, is frequently lauded as a preeminent purveyor of haute cuisine within the steakhouse genre. Patrons often extol its impeccable service and the exquisite preparation of its surf-and-turf offerings. Newsday has bestowed upon it the distinguished title of "An Astoria Steak House of Style and Substance," while Zagat has characterized its top-tier selections as "rocking" and unequivocally "worth a trip over the bridge." Reviewers consistently accord it stellar ratings for food, service, and ambiance, highlighting its suitability for special occasions and business repasts. Conversely, another "Christos," potentially a pizzeria, has received notable attention for its wood-fired pizzas. While some discerning palates have observed a propensity for charring and an imbalance in sauce-to-topping ratio, the fundamental components—the crust, sauce, and toppings—are frequently described as delectable. The judicious selection of substantial sausage chunks and the agreeable piquancy of the pepperoni have been particular points of approbation. The restaurateur landscape also features individuals of notable culinary distinction bearing the name Christos. Chef Christos Bisiotis, a scion of Athens, Greece, is a highly credentialed culinary artist, having graduated from the esteemed OTEK culinary school. His impressive curriculum vitae includes serving as Chef de Cuisine at Eataly NYC Flatiron and, remarkably, being the first and youngest Greek chef invited to cook at the White House on multiple occasions during the Obama administration. His entrepreneurial endeavors extend to Terpsi Hospitality and Bellita Pasta, the latter specializing in authentic, two-ingredient pasta. Similarly, Chef Christos Tsokos, hailing from Tampa, Florida, has garnered considerable acclaim, having held senior-level positions at several Michelin-starred establishments, including Rocca, Dio Deka, and Bresca. His culinary philosophy is deeply rooted in his Greek heritage, which he articulates through his gastronomic narratives. Therefore, while the specific "Christos" to which you refer remains ambiguous, the consistent thread across various establishments and individuals bearing this name is a commitment to culinary excellence and, in many instances, an admirable adherence to a foundational ethos of providing an exceptional dining experience. The "amazing" quality you experienced is a testament to the dedication and expertise often associated with the Christos brand in the...