Thai Ocha — Restaurant in Plymouth

I give this restaurant 1 star only because the food is not bad and because I have to in order to leave a review. However, the customer service and business mind set is extremely lacking, emphasis on "extremely." My fiance ordered 2 dinner sized portions of panang currry over the phone (heard him order it), but we received 2 dinner portion of pad thai curry instead. We have never ordered pad thai curry before and hadn't this particular time either. He picked our order up and brought it back home. Once we opened our order (about 30 minutes later) we realized they had got our order incorrect. I called them to tell them this and to get our correct order, but they had closed. I left a message. No one called me back that night nor the next day. Since we had just got home from up north and they were closed, we ate what they gave us because that was our dinner for the night. The next day, my fiance calls and expalins this to the man on the phone and the man proceeds to tell him, to make sure he double checks next time and says did you eat the pad thai? (This is his fault and the customer should not HAVE to double check to make sure someone did their job correctly). My fiance says "yes we did because they were closed and that was our dinner for the night." It's not what we ordered but it is what we got and we had no other options for carry out at that time of night. A long pause occurs on the phone and the man says, "so 1 order and panang curry, and my fiance says, "no 2 please." Phone call ends, finace goes to pick up correct order, and the man says " that will be $25" and then continues to say " if you want your order without paying, where is the pad thai?"... Are you kidding? This is completely unacceptable and intolerable. My fiance is the most thoughtful and honest man I know and to treat him this way and to treat any paying customer this way when it was THEM messed up and did not do their job correctly, is absolutely horrible customer service. These people, or least this man, has no respect for the customers that spend their money at their establishment. This is not the way you do business at all and definitely not the way you grow a business. I'm disgusted with the way they handled this situation and they will not be receiving our hard earned money in the future. And needless to say, we did not give...

Fantastic Lunch Experience at TAI OCHA Restaurant in Plymouth, Michigan

Rating: ★★★★★

I recently had the pleasure of dining at TAI OCHA Restaurant , during lunchtime, and I must say it was an exceptional experience from start to finish. The bustling atmosphere did not deter the staff from providing top-notch service, and the food exceeded my expectations.

As a fan of Thai cuisine, I opted for the Tai Noodle Soup, while my companion chose the Red Curry Beef and Vegetables, both ordered at a medium spice level. The aroma that wafted from the kitchen was enticing, and we eagerly awaited our meals.

Despite the restaurant being busy, the service was prompt and attentive. Our server was friendly, knowledgeable, and ensured that our dining experience was enjoyable. The staff's efficiency in delivering our food promptly was commendable, considering the lunch rush.

The Tai Noodle Soup was a delightful blend of flavors and textures. The broth was rich and flavorful, with a perfect balance of spices. The noodles were cooked to perfection, and the addition of fresh vegetables and tender pieces of meat made it a satisfying and comforting dish.

The Red Curry Beef and Vegetables was a true highlight. The curry had a luscious, creamy consistency, and the beef was tender and succulent. The medley of vegetables added a delightful crunch and freshness to the dish. The medium spice level provided just the right amount of heat, enhancing the flavors without overpowering them.

The presentation of the dishes was visually appealing, with vibrant colors and attention to detail. Each bite was a burst of flavors that left us craving for more. The portion sizes were generous, ensuring we left the restaurant feeling satisfied.

Overall, TAI OCHA Restaurant, left a lasting impression on me. The combination of great service, timely delivery of delicious food, and the bustling yet inviting atmosphere made for an unforgettable lunch experience. I highly recommend TAI OCHA to anyone seeking authentic and flavorful Thai cuisine in the area. I look forward to returning to explore more of their...

Four of us met there for dinner, two having driven an hour to get there, we got there about 20 minutes before our friends so decided to walk around. When we got back to the restaurant about 15 minutes later, one of the people had come out of the restaurant yelling at us for parking in their parking lot, but we were walking around when we were actually there to eat. It’s not like the parking lot was crowded. There was only two vehicles in the entire lot, which should’ve Been a sign. Everyone who worked there couldn’t smile to save their life.. The prices were extremely high, so I figured that the food would be really good because who would charge that much money for terrible food. The appetizers were OK but the food was horrible. The shrimp was cooked way too long and was very hard to even bite through I ate two and that was it. Another person ordered a dish that was so salty. They couldn’t eat it and somebody else ordered a different kind of a shrimp dish. They only had two shrimp in it mind it was Almost $20 just for that dish when we asked for more of the shrimp chips, she came over and literally threw a bag on the table and said, that’ll be three dollars very rudely. Several times we mentioned how overcooked my shrimp was and how salty our other friends was, and we were met with blank stares. So for four people, the bill was $167, yikes. That would’ve been semi acceptable if the food were good, but it was not. the bathrooms were filthy the workers all rude with RBF. The only people I would suggest this restaurant to are people I don’t like. All I can say is. I VERY MUCH DO NOT RECOMMEND. I wish we had read the reviews like you are before we went. Save yourself a time and money and disappointment and go somewhere else, literally anywhere else. For the record, the date we went was...