I hosted my sons birthday party here. When I initially called to inform them of my plans to host a party there I was told the manager was not in and I needed approval for something like that (approval to spend money?). I went for it anyway. Spoke to the manager who seemed nice enough. We get to the day of the party and everything starts out OK. All our pizzas are done at 4 like I asked and they are what I ordered. However the quality of the Pizza was just not good. It tasted like something you get in the frozen food section of the grocery store. Our server dropped off ice cups for the sodas I bought and I never saw her again. I had a guest who purchased a beverage on her own, paid for it, got a receipt and change, and then left. When we were getting ready to leave our server brought out her check and said someone needed to pay for it (even tho it was already paid for). When I asked her for plates she told me to get the plates off the salad bar and they would just replace them. She never came to clear plates, she never came to check on us. My mom bussed our tables and kept being the go between for us and the counter. When my boyfriend parked in the parking lot he was told that he would need to move his car because where he parked was clearly marked for delivery drivers only (it is not). I had every intention of leaving a decent tip, but where I felt my mom was doing the job of my server I couldn't justify leaving one. So I didn't. I don't think I will ever go back to this pizza hut again. I was very disappointed in...
Read more945 S 5th Ave, Pocatello, 6/2/23 ~7:15p Parked at Pizza Hut, planned to go to CBD shop next door, then takeout Pizza Hut, I love the stuffed cheese crust.
Read moreI went here the other night with my friends and we went in chanting, "No one out pizzas the hut!". We quickly found out that was not true. I asked the guy at the counter if we could split a pizza into two flavors. He said yes and we ordered. After sitting down we saw his manager get angry at him, saying they could not mix flavors. Apparently it doesn't cook right. It was annoying but we decided on one sauce and moved on. The poor kid at the front seemed flustered and his mamager was rude. After our pizza came out I asked for ranch. The nice guy at the front was going to get it for me, but not before his manager stepped in (a short guy with thick glasses). I only say that so whoever reads this knows who I'm talking about. Anyways, he didn't look at me, he talked through the other employee, eventhough I was right there. He said I would have to pay 75 cents for ranch. I didn't buy it. After messing up the pizza it is the least they could have done. In the end, the pizza was not great, the kid at the front was nice, and the manager was horrible. Hopefully the kid gets a raise...
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