China Palm — Restaurant in Pompano Beach

THE MOST DISGUSTING EXPERIENCE OF MY LIFE!!!!!!!!!!!. I have never been more disgusted. The driver showed up an hour and forty five minuets after ordering. He was super rude. But when I opened my order of sweet and sour chicken I found a dead cockroach after a few bites, this was the most disgusting food experience of my life.I called the restaurant to complain about what just happened, the lady said that the driver will be back to pick up the food and process a refund. The driver got to the door and said how i had a few bites so they are not refunding my money, after i showed him the roach.I called back the restaurant and spoke with the lady, to tell her how rude her driver treated her customer. The lady said he was her husband and she will not be giving me a refund even though their was a roach in my food. Never again and according to health code violation they are not supposed to take food they have delivered from the home back to their restaurant. i am assuming that this is not the first time because they didn't seem surprised and they asked for the food back. So if they have done it once that means they have done it before, which you might be eating reheated food that someone returned after tasting...

I ordered a delivery from this place and received the absolute worst service you can imagine. Our food arrived over an hour and a half after ordering it and when it finally arrived it was ice cold. When I called the restaurant to complain about the condition of the food the staff was incredibly confrontational and unbelievably rude. We received the worst service imaginable. After complaining the woman at the restaurant was argumentative and said she was sending the driver back to collect the food. When the driver arrived he nearly accosted me for the food and told me, "because we ate two of the ten crab Rangoon I was was being charged for the entirety of the order." He refused to leave and it reached the point where I had to threaten to call the police before he would leave my home. I have never felt so unsafe as I had with this place. When I called back the delivery driver who happened to also be the owner began verbally fighting with me over the phone. Never in my life have I had such horrible customer service. This place is the worst. Now I have to fight with my bank to get my money back. NEVER ORDER OR EAT AT THIS PLACE THEY ARE THE WORST. UNFATHOMABLY RUDE AND...

Delivery was over an hour and a half late and service was horrible. They always forget something in the order you placed. Seems like they just want your money. Service was so bad previously before that my wife and I decided to just order takeout and pick it up instead so they wouldn't be late and forget something and when I arrived 45 minutes after I placed the order and after I gave him my card, I found out they hadn't made it yet and right as he's about to ring up the order I asked how long it would take and please don't ring me up until I know because I really thought of going somewhere else and he was completely ignoring me and charging my card anyway as I'm arguing with him over it. They just want your money and they do not care about the customer. They lost a good and loyal customer of over 2 years. I'll...