Oceanic at Pompano Beach Pier

UPDATE: July 14.2024 We went back to give them a chance to show us they could do better as they requested and used the $50 gift card they sent us. There was a huge difference. Chris our server was really good and on top of everything. He even noticed something not quite right when our food came out and he corrected it immediately! The night was much better than before and I’m changing the rating.

Recently we tried Oceanic and we were not impressed. A lot went wrong and management took steps to correct it but our overall opinion is we will not go back. We will instead enjoy the other great restaurants nearby. We had checked the menu and went specifically for the cauliflower entree. (We don’t eat meat) after we were seated it took forever for wait staff to come back(20 minutes) When we said we came specifically for the cauliflower entree we were told they were out (5:00 pm) Then we were told the chef would go into the next days batch and prepare one so we agreed it would go to my wife. When our food arrived the special cauliflower meal was nothing more than a head of bland cauliflower that was steamed. We were not impressed with this offering. Service the whole night was poor, very poor. As we sat there we couldn’t help but notice there were problems with orders all around us and management was very busy taking care of mistakes and wrong plates. The manager did make it right for us but overall it was not a good experience and we will not go back. We have much better experiences next door. I am making an edit. The restaurant responded to my review and stated they would like another chance which is fair. I do understand a bad night can happen for so many reasons and I did not want to be too harsh. I was told by email someone would be in touch in 24-48 hours. I heard nothing. I even responded back saying I was told you would be in touch but haven’t. Are you still planning on responding as stated? Well there has been no response in over a week. So I believe they have big problems, they don’t do as they say and “ wanting to have another chance” is just hot air. I lowered the rating to what it should have been based on our experience at the restaurant and we stick to our decision of not going back. There are much better places.