6:30pm Thursday 7/28/22. The gal working there is super rude. Sheâs also not customer ortiented and clearly doesnât understand how a business is supposed to work. She opened the window to take our order. I ordered 6 boneless bites, a boudain ball and a 3 piece chicken. She then rudely exclaimed that âno chicken for 25 more minutesâ. So then I asked her about the 6 piece boneless bites and she said they arenât ready for 25 minutes. So itâs dinner time and she has no chicken available at all. No sign on the window indicating this and she even proceeded to take our order knowing that she didnât have any chicken available.
This is my one and only attempt to eat here and this employee completely ruined the opportunity.
My daughter and I specifically planned to eat here before our dolphin cruise and dinner was thwarted because we only had enough time to eat there before our...
   Read moreWe got 1 fried fish fillet, the shrimp with mashed potatoes and honey biscuits cuz that was pretty much all the sides left. I was extremely disappointed with the amount and size of shrimp. They were like extra small shrimp and for the price you would think they'd at least be med sized. they were good I just felt ripped off. Especially because you have to pay extra for sides it's not a meal even though it says meals on the menu. The mashed potatoes weren't good either, they tasted like boxed mashed potatoes.The fried fish was a nice size and was amazing and I don't really like fish fillets so that says a lot. The honey biscuits were out of this world I would give those...
   Read moreWORST CUSTOMER SERVICE that I have ever experienced! After a lengthy ordeal trying to order a meal for 2, due to a language barrier and rude customer service, we cancelled the order and left. They have several combo meal deals, including 2, 3, or 4 peaces of chicken, a side and roll. BUT you cannot choose the chicken pieces that you want (their choice only), so you must order everything a la carte costing you an arm and a leg. After dealing with her again for a while trying to get my refund I finally got the manager who handled the cancellation and refund. Dont know how their food is but we will NEVER go there again to...
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