I would have shared pictures of my breakfast, but I wasn’t served any—this establishment was a complete disappointment.
I arrived at 10:20, fully aware that I was cutting it close to the end of breakfast hours. However, I assumed a quick order of French toast sticks and a sandwich wouldn’t be an issue. Upon entering, I noticed a family of three waiting for their food. There were three employees actively working in the kitchen and one sitting in the lobby.
Within two minutes of my arrival, one of the employees in the back shouted to someone I couldn’t see, “Don’t take any more drive-thru orders.” Shortly after, a woman working in the kitchen called out to the individual in the lobby, asking, “How do I make this?” When he asked what she meant, she clarified, “The burrito.” He reluctantly got up, walked back to show her how to assemble it, and then returned to the lobby.
A minute later, the same employee in the kitchen shouted again, “Alright, no more breakfast.” At this point, it was 10:25. I stood there, unacknowledged, listening to them complain about the orders on the screen and bicker over who was responsible for what. Meanwhile, the woman struggling with the burrito was now on her third attempt, still visibly confused.
As time crept closer to 10:30, the menu boards switched from breakfast to lunch. Mere seconds later, the woman removed her gloves, approached me, and asked, “How can I help you?” I politely asked, “Since I’ve been standing here for 10 minutes, can I still order breakfast?” She turned to the back, where one of the employees replied, “Breakfast hours are over—we don’t have any more.”
This entire situation epitomizes the inefficiency that plagues certain establishments. These are the same employees demanding $15 an hour, while their lack of professionalism and poor service push companies to raise prices. These are also the same individuals who complain about reduced hours, seemingly oblivious to how their performance directly impacts business. It’s no wonder every Burger King I pass has an empty parking lot.
After today, I will not be returning. This experience was unacceptable and further confirms why this company struggles to...
Read moreSaturday August 20th,2022 3:00pm. Last time I was at this Burger King was 10 months ago. And left a bad review. Fast forward 10 months. I have to write another one. I go through the drive through. Order a number 8. Which on the drive through menu is a CH’King. Get my food. I check after I left. It’s wrong. Ok, no problem. I turn around. Go inside. Asked politely for a ch’king. The manager in a red shirt tells we don’t carry them anymore. I said that’s what I ordered. It’s on your drive through menu. She says. ,” no it’s not”. She shows me the menu above. And says. This is what we have. She says I can give you pickles on the side. I say I don’t like lettuce and tomato on my sandwich. She then gives me attitude. And says “that’s not my fault”. And I say yes it is. It’s on your drive through menu. She goes out. And guess what. CH’King as number 8, on drive through menu. So they make the sandwich. Why give a paying customer an attitude, for something you forgot to take off the menu. Besides that. You have all of the ingredients to make it. Why take me through all that??? A manager at that. She thought I was going to keep the wrong made sandwich. Cold after turning back around and the back and forth. throw me pickles on the side and send me on my way. I don’t think so. I’ll get a refund before all that. Who dropped the ball and kept 2 different menus??? People make mistakes. But this Burger King, been messing up FOR YEARS. Will a zaxby’s please buy them out. PLEASE……. Anything! Worst Burger...
Read moreI'm no longer working for this Burger King. I was an Assistant General Manager for this location and I refuse to serve unsafe unmonitored food to the general public, and be disrespected and told I'm not getting paid. And when I let my dm know I need proper equipment and tools to monitor food and log books I just get told to, Just focus on getting food ready and take customers orders not to worry about all that." I tried to come into the restaurant and turn in my hours to the dm and he had me trespassed from that location. Our store was Also broken into this morning and our dm snapped and disrespected me and threatened me and was mad that the restaurant wasn't Opened when I called him to let him know what happened. He said, "He Doesn't operate like that and he hung up on me.So I drive to the restaurant to talk to the dm and turn in my hours. He came out screaming and being crazy. I had two other employees in my car that witnessed this. The dm called police and had me trespassed This location is the Port Orange Burger King on Dunlawton by Walmart. This location recently had failed a health inspection and we can't get the proper equipment and tools needed to check temperatures, thermometer , labef ood and monitor temperature and times. Nobo is even safe serve certified. The rest of my staff hasn't been paid and he won't pay them. This is unacceptable, and the District manager Bob needs fired! He's Also discriminated against employees and terminated based on their...
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