UPDATE 11/30/23:

Next Level Burger has been incredibly kind in responding and resolving the issue. I've ordered here countless times over the last year and haven't had this issue when ordering though DoorDash.

Ubereats has refused to refund me and ghosted me. I will be making sure to mention how they've dealt with this through the BBB.

It's uncertain whether the rocks I found were from the restaurant or Ubereats.

But I would highly recommend going through DoorDash for any delivery service.

I've ordered here so many times and never have had a safety issue before. The food is amazing and definitely supported my vegan journey.

I will be sure to leave them a nice on Doordash because I got such wonderful service from there so many times. This was the first and last time I will be ordering NLB from Ubereats.

I highly recommend NOT ordering from Ubereats but highly DO RECOMMEND Next Level Burger. They care about the customers experience and want to make things right if there any issues.

Thanks to the team again for helping me try to get a refund from Ubereats and for sending a gift card that I will definitely be using+

I've ordered from here countless times and today there were tiny rocks in my burger. I am wondering what happened, maybe my delivery driver dropped my burgers? I'm not sure but this could have hurt my teeth or worse. I really think they need to wrap their burgers better and check the quality of safety when making food. This was one of my favorite places to eat and I'm very disappointed and worried about how rocks got in my burger.