Subway — Restaurant in Portland

Stopped in today Sunday October 29th 5:25 p.m. on my lunch break from work went in and asked if I could get the code for the bathroom it was unlocked I started to use it the cashier behind the register said are you going to buy a sandwich I said absolutely she said our owner asked that you do that before you use the restroom I said really okay well I wanted to use the restroom and wash my hands get my sandwich I'm on my lunch break I spend over $200 a month at Subway pretty much do Subway everyday at work for lunch I get half for lunch half for dinner done and I have proof of that on my bank statements and my credit card statements I walked out the door did not buy a sandwich from them went across the street to Carl's Jr not my first choice but I have never been treated so rudely I asked her for the owner's name she said every franchise is different but she couldn't give me the owner's name said she's not allowed to give that information out I can find it on the website no but I found a place to leave a review on the website thank you I wouldn't go to this one it's gateway definitely the hood I can't write the food because I didn't get to get a sandwich but I love Subway just will not frequent this one and I wouldn't recommend it to anybody else it's a nice new little store very rude customer service though good thing it wasn't an emergency on my need to use the bathroom or that I didn't have a child with me that needed to use the bathroom but we got to purchase our sandwiches first it's not like subways fast when they're making your sandwich which is fine but not when I need to go to the bathroom and want to wash my hands also I'm wondering what am I supposed to do by my sandwich and then take it into the bathroom with me gross I would never also none of the employees were named tags and refused to give their names maybe why they feel so free to be rude my interaction was with a female there was a gentleman stocking chips and he was friendlier when I asked for the code and then I said it was open he said okay and it was the female behind the counter that said make sure she's going to buy a sandwich first and I said I'm going to buy a sandwich she said you need to do that first etc it was just an...

Brittany the worker and Sarah the manager had run out of meatballs at 7pm when I came in. I asked right away if they had them as I am used to them not being available. Brit told me they were out and that they go fast. The tone and nod implied I should get there before they are gone. I started to walk out but turned and stated that this happens regularly, they still have hours of time left for sales and its still dinner time... i also said they should get that sh** figured out. I was wrong to cuss. It came out like a regular conversation though. I was not mean or yelling. Brit responded maturely and told me to have a good night... then she said have a better night... Then she said to" have a better attitude too". She looked offended that I was leaving. I turned and left, but immediatly came back in when I realized what she said. I was talking to her as I walked back in and she hid in the office. She was obviously talking to someone whom I assume was Sarah the assistant manager. I tried to get her attention and she ignored me and nobody came out to help. I wanted to know what was wrong with my attitude as I am Not the one ill prepared for my job. I am still wondering. Aside from the cuss word, my tone was fine. Dear Brittany... the world will swallow you if you continue to act like a child. Please learn from this and grow beyond your juvenile maturity. Good luck to you and your store. My business does over $100 a week in orders. It will be simple to go to another store and refrain from my money paying your...

The moment I entered the store I knew I was in for a rare and fulfilling customer service experience. The floor was mopped, tables, clean and chairs upside down on the tables.

I arrived about 20 minutes before closing and Derek promptly greeted me with a level of enthusiasm uncommon when an employee is looking forward to going home.

Derek's attitude was EXCELLENT! He mentioned that due to other locations closing early he's used to getting their overflow and was happy to see me.

My sandwich was made quickly, with care, and Derek even had the foresight to offer wrapping the sandwiches individually after I asked him to cut it in half.

His friendly easy going demeanor would fit right in at higher end restaurants and I was moved to give him a $5 tip against an $8 purchase.

The stores windows, sidewalk, and parking lot were all clean and there's plenty of parking available. You can count on this location to provide you a welcoming and enjoyable dining experience, and hopefully you luck out and have a chance to have Derek...