I’ve truly never experienced anything like this before. After reading other reviews, it seems there’s a recurring issue with this specific employee’s behavior — particularly the bartender with long grey “Jesus” hair. I had closed out an $8 cider tab and didn’t leave a tip at that point because my friends and I weren’t sure whether we’d be staying or heading elsewhere. My intention was to order more drinks and food as the night went on and then tip accordingly. I didn’t think it was a big deal — especially since the service so far hadn’t warranted anything exceptional. For context, I don’t go out to bars often, and I’m not fully up to speed on typical “bar etiquette” regarding tipping. I also usually draw a line through the tip section when closing a tab to avoid being overcharged — I’ve unfortunately had bad experiences in the past with people writing in their own tips. When I later tried to order another drink, the bartender abruptly told me, “I’m not serving you anymore.” I was honestly confused and asked, “Sorry? I’m confused?” He responded with, “You drew a line over the tip section — that’s not how it works.” I tried to explain that I intended to continue ordering throughout the night and just wasn’t finished yet — closing that tab didn’t mean I was done for the night. He cut me off and said, “This conversation is over.” At that point, I left and tried to make the most of the night regardless. I ended up meeting some really great people, which was a nice silver lining. That said, I definitely won’t be returning to this place — not unless there’s a serious change in staff or management. It’s disappointing that on an already rough day, this interaction made...
Read moreJust got back from my first visit to Florida Room after living in NoPo for two years. Read a lot of bad reviews before I went but experienced none of the ills I had read. The bartender was friendly and polite, the dude that brought me my food made eye contact and gave me a friendly nod, the drinks were decent. I had a grilled cheese and tator tots and two drinks and it was about $12... very reasonable. There were some cute things I liked, the Sesame Street table markers (or whatever the things are that they give you so that the servers know where to bring the food), the Novella candles, various bric-a-brac on the walls... If I had to say anything negative it would be that from my vantage point near the bar I noticed a hefty line form at the bar at least three times that was a bit much for one bartender to handle... but even that seemed to be dealt with fairly quickly. Overall a cute little bar I would return to but nothing that knocked my...
Read morewhat a horrible experience. all staff is incredibly rude and unmannered, with exception to female bartenders. my friend was cut off after his very first drink for not tipping. secondly, no smoking signs are in the patio, so we went by the fence to smoke. some rude white kid snatched my drink (didn’t even appear he worked there) and crinkled it without explanation. “can’t have your drink outside” ok…. try to go back in and grab my wallet, to which the exact replica of David Cross, tell me im “not allowed back inside because I brought a drink outside.” i’ve never heard of that, also he could’ve warned me since I walked right past him to join my friends while they smoked (we thought we were being respectful by smoking outside) not a warning, not a helpful conversation, not a single manner in sight. screw this bar don’t come here it’s unbelievable how it’s operated. they were extremely racist to my friend that got cut off for...
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