Gotta thank you — used to want Starbucks 2-4 times a week but since you make our drinks wrong about 80% of the time — it makes me want coffee from home. Biggest mistake premixing a large pitch of cold foam (which should be made and immediately and served). Nothing like 80 min old cold “foam.” Literally is a latte (with an extra ingredient). Such low standards.
The sweetness of other drinks is varied by about 100% each time you order. 2 pumps requested? How about 6 dog.
Again I’m legit thanking you, with prices being so high — I can really limit purchasing a lot knowing it won’t be right. Gonna be back for my improperly made drink on airport runs — just for that reminder.
For the record, employees are very nice. Just can’t drop $13 for two wrong drinks (it’s an insane price even if the drink is correct)
— appreciate the response but no thank you — don’t want to be a Karen every time I buy a $6 coffee made wrong. Just need to focus on your training and execution. The cold foam in pitchers that sit all day is...
Read moreAfter visiting this busy Starbucks at lunchtime today I decided it's time to turn off my card's auto-reload, spend off its remaining balance and 100 stars, and in the future only buy things to use their comparatively excellent restrooms while traveling. The cashier managed to process my drip coffee order in a timely fashion but failed miserably at the bagel and cream cheese order. After waiting patiently for about ten minutes and seeing lots of other bakery items being readied for warming, I walked back over to the cashier to inquire about my bagel. All the cashier said was "sorry it'll be ready soon" while evidently opening up a cupboard to pull the bagel out that she'd either forgotten about or ignored to that point. What she needed to say instead was more along the lines of "OMG! I'm so sorry! We'll give you two bagels and cream cheeses now for our mistake. They'll be ready right away - sorry again!" Bye Starbucks...I should have quit you when Schultz let the Sonics die, but better...
Read moreSo loud in there though. I know, when you got there you had to shout to talk to your friend. But somewhere out there is that first pair who starts the engine of cacophony. The competition to see who is having the most fun, judged by nobody and scored according to volume and frequency of forced laughter. What it must be like to work in such a place, especially opening; to be there all day and endure the inevitable transformation from quiet cafe to acoustic torture chamber. I imagine it's like listening to Ravel's Boléro played through a horrible machine made to emulate the sounds of crashing transportation implements; the piece starting with the gentle sound of a single bicycle falling in the dirt, slowly building to a crescendo of a 1000 mile long train colliding with a container ship falling from the sky. Great coffee, very friendly employees. Nice outdoor...
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