KFC — Restaurant in Prattville

Bought 8 piece meal online when I went to pick it up the food was all cold, chicken was one drumstick and 7 wings all VERY small. We ordered a 64oz drink container and got there we had 1 large drink is all they would give us as replacement because they no longer carry the 64oz container that is still on there order menu. Also looked in bag and 1 large side was Missing, no plates or utensils we ordered, and listed several packages of ketchup, honey, and hot sauce. Told employee at register they were on receipt but missing in order bag. She got a little bit of attitude not bad but proceeded to say if we would have ordered them they would be in order. I showed her receipt online and their own copy stick to order bag with everything listed. Employee then went and got large side that was missing but said they were out of everything else. The plates, utensils, and condiments were in multiple stacks and baskets directly behind her in open view but since they were free on order I just looked at them counted my losses just glad to have what I did. I just smiled wished her a good night and let it go life is to short to sweat the small stuff but I doubt I'll be going back at least not for very long time. Was very...

Looked on the internet for Prattville KFC menu & it showed 2 featured specials of a sandwich, side, drink & cookie or chicken breast, side, drink & cookie for $5 each. Went to KFC & they said it was for online orders only. What I looked up was regular menu, not online ordering. They would not honor that price. I did look up online ordering menu & it only showed full price items. I think the employees are incorrect, but they refused to look at what we tried to show them. Decided to give our money to Chick-Fil-A instead. I think this is a rip-off & false...

I swore off this KFC for good. After getting terrible service from a cashier who was more concerned with flirting with her co-worker than understanding my simple order, I bit into my BBQ sandwich and found a huge bone. When I drove back across town to return it, the cashier gave me attitude, as if I were making it all up. When I asked to speak to a manager, she tried to say I couldn't. When I finally got to speak to a manager, his reply was ”aw damn, what chu want me ta do?”. They don't really understand the concept of giving the customer what...