Diego's East Side — Restaurant in Providence

girlfriend and i decided to give diego’s a go based upon a friends recommendation. sadly, it missed most marks. Richard L, our server, from the beginning seemed to fumble. Took about 20 min for him to come over, clear plates but never bring water for our empty cups. we ordered cocktails, the death proof is what i chose and it was the best part of the meal, and my gf said the same about her drink. after our drinks were brought out , we ordered food and and asked politely if water could be brought to the table….once again Rich seemed to forget all about that. the shrimp empanadas finally arrive and at this point he finally says how he forgot to bring us waters. no big deal , i resume and ask about the margarita specials that i read go on during trivia , which we were present for . Condescendingly so, he calls it the “el cheapo” which i personally had to ask if he was being funny or was it the actual name and i guess the owners own tone death attitudes may find that funny?! because surely enough that’s what they label it as on the menu ….not sure…regardless he did not know the flavors and made me feel stupid for even considering , i still ordered one 🤷🏽‍♂️. i got the burrito with beef birria and my girl got fajitas with the chipotle chicken. food was overly salty , beef birria looked as dry as dog food and served cold…no love or passion to this food , on top of super small portions for the price. all in all, the place was cute, the drinks were good but at the price of everything, you’d expect them to be, but sadly the service and the food all left a lot more to be desired. spent 100 dollars for two people and left quite underwhelmed. with a few tweaks , and a little more love and culture into the food and how it all is presented , it would and could make a night and day difference. best of luck but not sure if i’d return with so many more amazing options in our little city...

UPDATE I was so incredibly sick with food poisoning the next day. This makes sense because the food looked old and as if it were sitting out all day, thrown together at the end of the night for my takeout order. The shrimp burrito was a mess and the guacamole was brown. The queso was also extremely runny and had a chalky texture to it. I’ll never be back here

I ordered the queso fundido, a shrimp burrito, mini beef nachos, and Mexican ice cream sundae. The email I received stated that my order would be ready by 9:46. I placed the order at 9:26. There were no instructions for curbside pickup. No one bothered to approach the vehicle with its hazards on - the restaurant asked for the make, model, and color of my vehicle. I called the restaurant and a woman who sounded incredibly bothered answered the phone and asked “well are you here?”. The place was absolutely dead and there were two parties left in the restaurant. She finally brought the order out to me and the food was absolutely disgusting. The nachos were dry, had 0 toppings on them when I asked for multiple, my queso was watery and tasteless, the burrito was cold, and the ice cream was COMPLETELY melted. I understand that you were closing in less than ten minutes (before I figured I should probably call and ask about my order since they aren’t honoring their curbside option) but you CANNOT send food out when it looks like that… dry, old, carelessly assembled, and just gross honestly. I really wanted to love this place but it was not friendly and the food was awful. Perhaps if they took the extra moment to assemble the plates with effort and actually heat it up, the poor taste would be made up for. It’s honestly not such a surprise that they were that dead on a...

We had to wait over an hour for a table which wasn’t a problem as it was a busy night and we were a party of 4 walk in but once we were seated with our server named Jasmine C is when the problems started. I ordered a second drink and after waiting 15-20 minutes asked what happened to it and found out that Jasmine C never ordered it. If I hadn’t asked about it I doubt she would have checked if I wanted another drink. Then when we ordered dinner I ordered 2 pulled pork tacos and when the food arrived I only received one. When I asked where the other order was jasmine said “ oh I’ll put that in now” and walked away. 15 minutes later she brings me a chicken taco order, which wasn’t what I had originally ordered so I sent it back and politely asked for it to be removed from the bill, as the rest of my party had finished 20 minutes earlier. To which she grabbed it from me and rolled her eyes and said “okay…” with an attitude as she walked away. Then she avoided our table and dropped the check quickly and on the check she had charged me for an extra cucumber drink that I didn’t order. Overall experience was not pleasant and getting an attitude from someone making the mistakes was quite infuriating as I thought I was being respectful when asking for the food to be removed and getting our bill adjusted. I hope the rest of the wait staff isn’t like jasmine C when they deal with issues...