we went last night because my daughter wanted one after shopping. she placed her order and went to pay and the girl (Brenna) told her they cant take cash. I asked what time they closed and was told 8 (they had 10min) I then asked if they are still open why were they not excepting cash?... I was told they already closed the till and were just trying to sell what they had left. she then said it was "policy" to close the till early. ( I have never heard that in retail) I paid with my card and Brenna then said... And if you are going to be rude, don't come back! and walked away. I called the manager and made a complaint, even though I doubt anything will come of it. POOR customer service! to be honest Brenna is lucky my kids were with me or I would have had MANY words to say to her. WILL NEVER GO...
Read moreVery disappointed. Asked for a 4 pack, clerk asked if I wanted extra frosting. Asked for 2 and was charged $2.58 for two very small plastic cups half full. Handed the 4 pack which didn't look good, as if they had not risen or been properly baked, which I found out this morning was what it was - undercooked, half the size they should have been. They were gummy and moist, but not the quality I expect from Cinnabon. Nearly $25 dollars for 4 unappetizing rolls. I should not have accepted them when he handed me the box. Too bad - won't be back here again and will not likely look for the brand again. If I had not been in the mall for another pickup I wouldn't have made the stop, won't...
Read moreWent there today 6/28/24 around 8:30-9pm, I ordered six minibons for $26.00! When I asked the employee why the price was higher than advertised and why I couldn't get the advertised price, he said those minibons i gave you are freshley cooked and you dont want to order the ones in advertisement cause those have been sitting there for along time. First of all, that's false advertising. Secondly, they are ripping people off. And third, they overcharge you if you don't check your receipt. Charging around $5 per minibons is outrageous! I will never return to this place and wouldn't recommend...
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